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Riktlinjer för implementationen av Business Intelligence inom sjukvården: En explorativ studie av sjukvården i Region Halland
Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE).
Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE).
2011 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Guidelines for implementing Business Intelligence within the health care sector : An explorative study of the health care sector in Region Halland (English)
Abstract [sv]

Business Intelligence är en samling verktyg för att utvinna och analysera information ur rådata inom en organisation samt ge bättre beslutsstöd grundat på denna. Det har traditionellt använts inom industrisektorn, men på senare tid har även sjukvårdssek- torn upptäckt fördelarna med ett välimplementerat system för Business Intelligence. Implementationen är emellertid en komplex process där mycket kan gå fel, och på grund av att sjukvårdssektorn relativt nyligen började använda sig utav Business Intel- ligence finns luckor i forskningen på området. Syftet med uppsatsen var att undersöka hur sjukvården i Region Halland samt involverade konsulter arbetar med implemen- tationen, och ta fram riktlinjer för hur detta bör ske. Uppsatsen baserades på en kvali- tativ ansats och använde sig av en explorativ studie med djupintervjuer där totalt fem personer från Region Halland samt två personer från ett IT-konsultbolag bidrog till uppsatsens resultat. Resultatet visade att riktlinjer tagna från närliggande områden och det privata näringslivet, med viss modifiering, även är applicerbara på sjukvårdssek- torn. Det framkom också att utbildning är ett område som större tyngd bör läggas vid, samt att dagens system för Business Intelligence passar vårdens behov väl.

Abstract [en]

Business Intelligence is a collection of tools with the purpose of extracting and ana- lyzing information out of raw data within an organization, and based on this provide better decision support. Business Intelligence has been traditionally used within the industry sector, but in recent years the health care sector has also noted the benefits of having a well-implemented Business Intelligence system. However, implementation is a complex process where many things can go wrong, and based on the fact that the health care sector just recently began its use of Business Intelligence, research on this topic is scarce. The purpose of this thesis was to investigate how the health care sector in Region Halland along with involved consultants work with the implementation process, and to produce guidelines on how this should occur. The thesis was based on a qualitative approach and applied an explorative study with depth interviews where a total of five persons from Region Halland and two persons from an IT consulting firm contributed to the thesis’ results. The results showed that guidelines drawn from neighboring academic areas and the private business sector, after some adjustment, are also valid within the health care sector. It was also concluded that education is an area on which more emphasis should be placed during the implementation process, and that today’s Business Intelligence systems fits the health care sector well.

Place, publisher, year, edition, pages
2011. , 41 p.
Keyword [en]
Business Intelligence, Health Care, Implementation, Guidelines
Keyword [sv]
Business Intelligence, Sjukvård, Implementation, Riktlinjer
Identifiers
URN: urn:nbn:se:hh:diva-15678OAI: oai:DiVA.org:hh-15678DiVA: diva2:427746
Subject / course
Informatics
Uppsok
Technology
Supervisors
Examiners
Available from: 2011-06-29 Created: 2011-06-28 Last updated: 2011-06-29Bibliographically approved

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