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The servicescape and the effects on interaction: A case study of Clas Ohlson
Mälardalen University, School of Sustainable Development of Society and Technology.
Mälardalen University, School of Sustainable Development of Society and Technology.
2011 (English)Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
Place, publisher, year, edition, pages
2011.
Keyword [en]
Servicescape, environmental dimensions, atmospheric stimuli, interaction, service encounter, Clas Ohlson
Identifiers
URN: urn:nbn:se:mdh:diva-12497OAI: oai:DiVA.org:mdh-12497DiVA: diva2:423962
Subject / course
Business Administration
Uppsok
Social and Behavioural Science, Law
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Examiners
Available from: 2011-06-21 Created: 2011-06-16 Last updated: 2011-06-21Bibliographically approved

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fulltext(1887 kB)1519 downloads
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File name FULLTEXT01.pdfFile size 1887 kBChecksum SHA-512
8a660a1a5d0de3a49ae147146981f0269816c86c0764a33db3c06d378f8cf7934001c5d2d391d958aa48fafc62cff0d4858e3e7bbd750eeb6edbd5487fd29f0e
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School of Sustainable Development of Society and Technology

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