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Business Intelligence as Decision Support in Business Processes: An Empirical Investigation
Department of Computer and Systems Sciences, Stockholm University. (DECIDE)
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (ValIT)ORCID iD: 0000-0003-0310-0018
Department of Computer and Systems Sciences, Stockholm University. (DECIDE)
2011 (English)In: Proceedings of the 2nd International Conference on Information Management and Evaluation / [ed] Kenneth Granth, Reading: Academic Publishing International, 2011, 384-392 p.Conference paper, Published paper (Refereed)
Abstract [en]

Our concern in this paper is the role of business intelligence systems and the perceived business value of implemented systems and their contribution to facilitate the fulfilment of organizational goals. The study builds upon a survey answered by 43 respondents from different large companies in Scandinavia. The survey used questions on how visions, objectives, strategies are supported by BI systems, on how business values are derived from such systems, and on how design and implementation issues affect the solutions. The overall conclusion of the study is that there are markedly different levels of problems in the areas, most problems being found in integration of BI information and decision processes, and that there is room for large improvements and further work within everything from implementation to requirements engineering for business intelligence decision support systems.

Place, publisher, year, edition, pages
Reading: Academic Publishing International, 2011. 384-392 p.
Keyword [en]
Business intelligence, decision support, business value, empirical study
Identifiers
URN: urn:nbn:se:miun:diva-13765Local ID: STCOAI: oai:DiVA.org:miun-13765DiVA: diva2:415840
Conference
The 2nd International Conference on Information Management and Evaluation
Available from: 2011-07-20 Created: 2011-05-09 Last updated: 2016-10-19Bibliographically approved

Open Access in DiVA

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