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Designing Communication Artefacts
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2010 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Communication and information sharing are two inseparable ideas: communication isessentially information sharing. The aim of the present study is to find improved means ofcommunication, collaboration and information sharing among multiple number projectsoperating in Swedish municipal sector in various locations. The research employs design scienceresearch to improve effective communication that corresponds to an ‘action research loop’where the intervention is envisaged as introduction of IT in organization (Sein et al, 2010). Fourcycles of design and evaluation resulted in a web-based tool for communication and sharing ofinformation, a collaboration model (represents the collaboration among Stakeholders), a DPVCmodel (documents-parts-versions-comments represents different methods of sharing documents),a process flow model (represents the way the proposed artefact may be used by people) and a setof design principles (rules for the development of collaboration tool). The designing of the webbasedtool, collaboration model, DPVC model, process flow model and design principles areinformed by pragmatic evaluations as well as informed arguments from the fields of knowledgemanagement, (multiple) project management, information systems actability theory, and openinnovation.

Place, publisher, year, edition, pages
2010. , 83 p.
Keyword [en]
Open innovation, Multiple project management, knowledge Management, collaboration, Stakeholders, IT
National Category
Information Science
URN: urn:nbn:se:uu:diva-152757OAI: diva2:414778
Subject / course
Computer Systems Sciences
Educational program
Master Programme in Computer and Systems Sciences
2010-12-17, Room: B105, Ekonomikum campus, Uppsala University, Sweden, Uppsala, Sweden, 15:35 (English)
Available from: 2011-06-10 Created: 2011-05-01 Last updated: 2011-06-10Bibliographically approved

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