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Mozambican Government Portal Case Study: Visitor Analysis
UTICT, Mozambique.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2007 (English)In: IST-Africa 2007 Conference Proceedings / [ed] Paul Cunningham & Miriam Cunningham, 2007Conference paper (Refereed)
Abstract [en]

The e-Government initiative in Mozambique is an ambitious and far-reaching movement with immense potential for positive impact on the Mozambican government and economy. Central to this initiative is the Government Portal—a portal dedicated to intuitively and helpfully disseminating government news, services, and information to citizens, the public sector, and the private sector. Such an important project of the e-Government initiative requires frequent evaluation of the project performance and ways in which it can improve. This document attempts to measure the performance of the Government Portal through visitor analysis. It discusses the limitations of analysis through this approach, what can be deduced from the visitor analysis, and possible ideas to improve the project in an attempt to help it reach its objectives.

Place, publisher, year, edition, pages
Keyword [en]
hits, logs, visits, Webalizer, IP address, hostname, e-Governance
National Category
Information Science
URN: urn:nbn:se:su:diva-57064ISBN: 1-905824-04-1 (print)OAI: diva2:414168
IST-Africa 2007, 9-11 May, Maputo, Mozambique
Available from: 2011-05-02 Created: 2011-05-02 Last updated: 2011-05-26Bibliographically approved
In thesis
1. ICT Platform Integration - MCDM Based Framework for the Establishment of Value Network: Case Study: Mozambique Government Electronic Network (GovNet)
Open this publication in new window or tab >>ICT Platform Integration - MCDM Based Framework for the Establishment of Value Network: Case Study: Mozambique Government Electronic Network (GovNet)
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The selection of ICT service providers are among many of the challenges in building networks (intranets and extensions to the Internet) due to the high investment on equipment (CAPEX) and on operational costs (OPEX). This thesis proposes a Multi-Criteria Decision Method based decision support framework via the deployment of the Analytical Hierarchy Process method that can be used to improve selection and evaluation practices. The work deals explicitly with the role of ICT in supporting the corporate mission, and goals, in building the organization value network. It helps also in planning and defining the access to the Internet and strategies for making critical ICT related decisions. A specific study, The Government Electronic Network Project in Mozambique, has been used as a use case for the developed model and for validating the framework. The thesis also covers aspects related to the broader eGovernment process in Mozambique, such as the architecture, the principles, and the associated IT protocols and standards required for the interoperability of the respective eGovernment systems.

The framework and recommendations are expected to contribute in assisting organizations to increase the usage and improve the management of IT platforms and services. In addition, they should help in bettering the systematization of the input data in specifying the requirements for the services offered by Internet service providers. The model should bring to the attention of decision-makers many factors that are currently neither considered nor are central to the selection processes. Furthermore, the decision-makers can use the framework in explaining and describing the investment decisions behind ICT projects in the context of the organization value network.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2011. 314 p.
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 11-005
DSV Report Series, ISSN 1101-8526 ; 11-005
National Category
Information Science
Research subject
Computer and Systems Sciences
urn:nbn:se:su:diva-56518 (URN)978-91-7447-244-8 (ISBN)
Public defence
2011-06-01, sal C, Forum 100, Isafjordsgatan 39, Kista, 13:00 (English)
Available from: 2011-05-10 Created: 2011-04-19 Last updated: 2011-05-26Bibliographically approved

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