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Service Science Perspective On Customer Satisfaction For Improving Airport Services: Case Study : Adisutjipto Airport and Goteborg Airport
Karlstad University, Faculty of Economic Sciences, Communication and IT.
2010 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2010.
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URN: urn:nbn:se:kau:diva-7267OAI: oai:DiVA.org:kau-7267DiVA: diva2:407217
Uppsok
Social and Behavioural Science, Law
Available from: 2011-04-02 Created: 2011-03-30 Last updated: 2011-04-02Bibliographically approved

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fulltext(5676 kB)979 downloads
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