Title: The significance of small talk on leadership
Date of seminar: 13 October 2010
Course: Bachelor paper in Business, in Organization, 15 ECTS
Institution: Swedish Business School at Orebro University
Authors: Linda Andersson & Ebba Hallberg
Advisor: Gabriella Wennblom
Purpose: The purpose of this paper is to identify and describe how leadership is affected by the small talk, with these three managers. This with the manager’s perspective as a starting point, within the three services we examined.
Research methodology: This paper is based on a qualitative method. Targeted open interviews were carried out with three respondents. Literature in the organizational field has been searched through to give a base for the study.
Theoretical framework: This paper uses the theory of communication, the theory of leadership and the theory of small talk.
Conclusion: The conclusion we make is that the small talk makes it easier for the modern leadership, this is because the small talk, among other things, allows the manager to spread information and to avoid misinterpretation, and that the manager become more involved in the company.
Keywords: Communication, small talk, leadership
2011. , 30 p.