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The good and the gratis: A value aspect on free goods and services
Linköping University, Department of Management and Engineering, Business Administration.
Linköping University, Department of Management and Engineering, Business Administration.
2011 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Thanks to the Internet, the consumers have access to a world of information and can easily compare the goods and services of one supplier to the other, and so be a part of the value creating process. Price is still key, but since producers are already pushing their costs to the limit, what Chris Anderson calls the “race to the bottom” they have to compete in other manners, meaning they have to dive deeper than lowest of prices. However these free goods and services must have a value even though they do not have a price tag attached. The respondents found two types of value, social/collective value and individual/emotional value and this also induces that value is relative. People are making choices to consume a good or service he or she has to prioritize these resources among the available time, money and even space, thus this prioritization is made even when the good is free. The price-quality relationship is prevailing, but not in the fields where distribution and replication is free.

Place, publisher, year, edition, pages
2011. , 61 p.
Keyword [en]
Freeconomics, consumer value, gratis, freemium, gift economy, advertising, use value, exchange value, price - quality relationship, value equity
National Category
Business Administration
URN: urn:nbn:se:liu:diva-66352ISRN: LIU-IEI-FIL-A--11/00948—SEOAI: diva2:403373
Social and Behavioural Science, Law
Available from: 2011-03-14 Created: 2011-03-12 Last updated: 2011-03-14Bibliographically approved

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