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Psykosocial arbetsmiljö och kvalitet: En kvantitativ studie bland socialsekreterare i Värmlands län
Karlstad University, Faculty of Social and Life Sciences.
Karlstad University, Faculty of Social and Life Sciences.
2010 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Psychosocial work environment and quality : A quantitative study of social workers in the county of Värmland (English)
Abstract [sv]

Syftet med studien var att belysa socialsekreterarnas psykosociala arbetsmiljö och undersöka om det fanns ett samband mellan deras psykosociala arbetsmiljö och kvaliteten på arbetet de utför där hypotesen var att ett sådant samband existerar. Undersökningen genomfördes bland alla socialsekreterare i Värmlands län genom en webbenkät. Populationen bestod av 284 socialsekreterare varav 171 svarade på enkäten vilket gav en svarsfrekvens på 60,2 %. De teoretiska utgångspunkterna för studien har varit Karasek och Theorells krav-kontroll-stöd modell samt Socialtjänstlagen, 3 Kap. 3 §, tillsammans med Socialstyrelsens kvalitetsområden. Vid studien användes kvantitativ metod. Resultaten har analyserats genom univariata samt multuvariata analyser, logistiska regressionsanalyser, χ²-test och Cronbach´s Alpha test. Studien visar att många socialsekreterare upplever sig ha en psykosocial arbetsmiljö med höga krav, låg kontroll och lågt socialt stöd. En hög andel upplever även en arbetsmiljö med hög kontroll, låga krav och högt stöd. Resultatet tyder även på ett samband mellan den psykosociala arbetsmiljön mätt utifrån krav-kontroll-stöd modellen samt den upplevda kvaliteten på arbetet, vilket bekräftar studiens hypotes. Faktorn krav har det starkaste sambandet med upplevd kvalitet utav de variablerna som undersökts. Höga krav i arbetet ger lägre upplevd kvalitet oavsett om socialsekreterarna har högt eller lågt stöd och kontroll. 

Abstract [en]

The purpose of this study was to illuminate the psychosocial work environment of social workers and to examine whether there is a correlation between their psychosocial work environment and quality of the work that they do. The hypothesis in the study was that such correlation exists. A web survey was sent to all social workers in the county of Värmland. Population consisted of 284 social workers, of whom 171 answered the survey, giving a response rate of 60.2%. The theoretical framework for the study has been the demand-control-support model by Karasek & Theorell and quality based on the Law for Social Services together with quality fields from Socialstyrelsen. Quantitative method was used in the study. The results have been analyzed with univariate and multivariate analysis, logistic regeression analysis, χ²-test and Cronbach´s Alpha test. The study reveals that many social workers experience that their psychosocial work environment contains high demands, low control and low social support. A high share is also experiencing a work environment with low demands, high control and high social support. The results of the survey also indicate that there is a correlation between the psychosocial work environment measured on the basis of demand-control-support model and the perceived quality of work, which confirms the hypothesis. Demand has the strongest correlation with quality of the studied variables. High work demands result in lower perceived quality whether the workers experience high or low support and control or not.

Place, publisher, year, edition, pages
2010. , p. 41
Keywords [en]
psychosocial work environment, demand-control-support model, quality, social workers
Keywords [sv]
psykosocial arbetsmiljö, krav-kontroll-stöd modellen, kvalitet, socialsekreterare
National Category
Social Work
Identifiers
URN: urn:nbn:se:kau:diva-7080OAI: oai:DiVA.org:kau-7080DiVA, id: diva2:398853
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2011-02-24 Created: 2011-02-19 Last updated: 2011-02-24Bibliographically approved

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