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”... att alltid ge bifall. Slippa avslagen. Men det funkar ju inte.”: Frontlinjebyråkrater och handlingsutrymme
Kristianstad University, School of Health and Society.
2010 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
“ always grant. Avoid refusal. But that won’t work, though.” : A qualitative study into the tone and emphasis of today’s municipal work against homelessness and the reflections of social workers on change (English)
Abstract [en]

This investigation aimed to shed light on the terms of the dispensing and the retaining of municipal social benefits granted by Swedish social services, this in regard of a less visible societal subgroup; citizens who cannot attain or retain housing of their own.

Through qualitative interviews with six municipal social workers in Skåne, the plight of these citizens is revealed from a policy-making perspective in respect of views on discretion and individual appreciation. How may the applicant impact the application process and how does social subletting operate as a service effort?

Further analysis of the accounts of informants’ views on change and the reasons for change, sketched an image of a society where public acceptance and tolerance are crucial factors for citizens hoping to achieve a homestead through means of municipal intervention.

In conclusion, flexible attitudes towards job description are of major import to the possibility of offering client support in under-staffed municipal environs. Furthermore, reflexive social workers allying with the applicant throughout the process, from application to intervention are decisive for efficacious, long-term social work.

Place, publisher, year, edition, pages
2010. , 46 p.
Keyword [en]
housing first, municipal, social worker, social work, client, guidelines, interview, social subletting, change, reflexive practice, staircase of transition
Keyword [sv]
bostad först, socialsekreterare, sökanden, boendetrappa, frontlinjebyråkrat, handlingsutrymme, makt, reflexiv praktik, sociala kontrakt
National Category
Social Sciences Social Sciences Social Work
URN: urn:nbn:se:hkr:diva-7822OAI: diva2:397956
Social and Behavioural Science, Law
Available from: 2011-05-04 Created: 2011-02-16 Last updated: 2011-05-04Bibliographically approved

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