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Quality management in the 21st century in the hotel industry: Does the guest move closer into the focus?
Mid Sweden University. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
2011 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2011. , 51 p.
URN: urn:nbn:se:miun:diva-13016OAI: diva2:388188
Social and Behavioural Science, Law
Available from: 2011-03-01 Created: 2011-01-17 Last updated: 2011-03-01Bibliographically approved

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