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Dold marknadsförings effektivitet i sociala media
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2010 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In this paper the authors examine three questions: 1) Is stealth marketing messages posing as status updates on Facebook a more effective way of advertising than traditional web banners? 2) What impact has learning about stealth marketing practices in social media on consumer attitude and post purchase behaviour? And finally 3) Will different generations respond differently to these questions?

Our findings show that stealth marketing in social media is not more effective than traditional web banners. Furthermore, the result indicates that when consumers find out about stealth marketing practices it will have a negative impact on future purchase intensions and brand image. Most consumers will also have strong feelings of being deceived, which could instigate harmful post purchase behaviour such as negative word-of-mouth and possibly, based on some earlier cases, boycotts.

The result of our research shows that the brand perceptions and future purchase intentions of Generation Y, persons between 18 and 30 years of age, are affected in a less negative way than the brand perceptions and future purchase intentions of older generations when finding out about stealth marketing practices in social media. However Generation Y:s reaction is still negative and they do consider traditional web banners to be more credible than status updates on Facebook. Thus contrary to traditional marketing literature and popular opinion in the advertising industry, our findings strongly indicate that stealth marketing in social media is not the right way to reach any generation, and certainly not Generation Y.

Place, publisher, year, edition, pages
2010. , p. 37
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-133785OAI: oai:DiVA.org:uu-133785DiVA, id: diva2:370353
Uppsok
Social and Behavioural Science, Law
Supervisors
Available from: 2010-11-23 Created: 2010-11-16 Last updated: 2010-11-23Bibliographically approved

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CiteExportLink to record
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