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Capturing that "tacitness" of work practice: Implications to IS-design from a social learning perspective
Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics.ORCID iD: 0000-0002-8132-2698
2004 (English)In: Perspectives in Business Informatics Research: Proceedings of the BIR-2004 Conference / [ed] Röck, H., Aachen, Germany: Shaker Verlag , 2004, p. 57-71Conference paper, Published paper (Refereed)
Abstract [en]

IS-development efforts targeted for capturing and supporting knowledge sharing and learning processes within the social context of the work practice are in still their advent and lack proper theoretical foundation. These processes are vital to an organization as they are the sources of its innovative power and strategic survival. What an organization knows is embedded within the people constituting that very same organization. How this knowledge is generated, shared and applied in problem solving situations of an organization’s daily work is rooted within the social context of the practice. There do exist examples of work in done this direction in formulating guiding principles for IS-design of support systems, but we find that they are not adequately addressing the social dimensions of practice. Here we try to remedy this by drawing upon social theory of learning in search for implications for IS-design. This theory has shown great explanatory power for processes of knowledge sharing and learning within the social context of the work practice. In this paper, it is used together with lessons learned from a development project in laying a foundation for IS-design principles.

Place, publisher, year, edition, pages
Aachen, Germany: Shaker Verlag , 2004. p. 57-71
Keywords [en]
IS-design, knowledge sharing and learning, social theory of learning
National Category
Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-6330ISBN: 3-8322-3251-6 (print)OAI: oai:DiVA.org:lnu-6330DiVA, id: diva2:325296
Conference
BIR-2004, 4-5 October 2004, University of Rostock, Rostock, Germany
Available from: 2010-06-18 Created: 2010-06-18 Last updated: 2018-01-12Bibliographically approved

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CiteExportLink to record
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