Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Kravanalytikerns roll: Kommunikationsförmedlare mellan olika intressenter i ett IT-projekt
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media, Computer Systems Sciences.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media, Computer Systems Sciences.
2010 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

According to statistics, requirements management is identified as a major source of error to failed IT-projects. Moreover communication is identified as a factor affecting the require-ments management and can lead to deficiencies in the requirements. The requirements analyst is responsible for managing the requirements from the different stakeholders, act as a com-munication accommodator and to translate abstract requirements expressed by users to more specific requirements that developers can implement. The purpose of this thesis is to study the role of the requirements analyst to investigate the problems that may arise in working with requirements management.  To achieve the purpose we have performed a requirements management process in which we ourselves took the role as the requirements analysts. The requirements management process consisted of three phases: gather requirements, document requirements and validate require-ments. The result of this study indicates that requirements management is complex because it in-volves different stakeholders with different perspectives and backgrounds. The result of the study is conclusions of the problems we experienced as a requirements analyst and some rec-ommendations on how these problems can be improved.

Abstract [sv]

Enligt statistik identifieras kravhantering som en stor felkälla till misslyckade IT-projekt. Vi-dare identifieras kommunikation som en faktor som påverkar kravhantering och som kan leda till brister i kraven. Kravanalytikern är den som har till uppgift att hantera kraven från de oli-ka intressenterna i ett kravarbete, fungera som en kommunikationsförmedlare och översätta abstrakta krav från användare till mer specifika krav som utvecklare kan implementera.  Syftet med denna uppsats är att studera kravanalytikerns roll för att undersöka de problem som kan uppstå i samband med ett kravarbete.  För att uppnå syftet har vi utfört ett kravarbete där vi själva tagit rollen som kravanalytiker. Kravarbetet bestod i tre faser som syftade till att samla in krav, sammanställa krav och kvali-tetssäkra krav.  Resultatet av denna studie visar att kravhantering är komplext eftersom det innefattar olika intressenter med olika perspektiv och bakgrund. Resultatet av studien är slutsatser vi dragit utifrån våra erfarenheter som kravanalytiker och några rekommendationer på hur dessa pro-blem kan förbättras.

Place, publisher, year, edition, pages
2010. , p. 55
Keywords [sv]
kommunikation, kravhantering, kravanalytiker, intressenter
National Category
Information Systems
Identifiers
URN: urn:nbn:se:uu:diva-126245OAI: oai:DiVA.org:uu-126245DiVA, id: diva2:322521
Presentation
2010-05-28, Ekonomikum, Uppsala, 15:15 (Swedish)
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2010-06-29 Created: 2010-06-07 Last updated: 2018-01-12Bibliographically approved

Open Access in DiVA

fulltext(1433 kB)1198 downloads
File information
File name FULLTEXT01.pdfFile size 1433 kBChecksum SHA-512
8a0910fbc83ccdff40c47a65eb95b135700e0887d5494b6217b553a1b25ddd289e450b394d35a0044ffd70b971f9ff5ce07ba393d7e8bf3f86b4431629d01966
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Häägg, JohannaFihlén, Petra
By organisation
Computer Systems Sciences
Information Systems

Search outside of DiVA

GoogleGoogle Scholar
Total: 1198 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 1164 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf