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Patientupplevelser av allmänpsykiatrisk akutvård samt av samarbetet mellan slutenvård, öppenvård och kommun
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2010 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

According to the health care law and the national care guarantee, all individuals with mental illness have the right to good health care that is knowledge based as well as to rehabilitation where and when they need it. They also should be able to choose and have control over who is performing the care, including the design of these efforts. The purpose of this study is to investigate patients' experiences of general psychiatric emergency care and the cooperation between outpatient care, inpatient care and the municipality. This study is a descriptive cross-sectional study, conducted with a quantitative and qualitative method. The study is performed in collaboration with Akademiska Sjukhuset and is part of a larger quality improvement project. The participants in the study are patients who got in contact with the general psychiatric emergency care during a 6 weeks period. Data collection method consists of a questionnaire that was distributed to patients at discharge from different units. The questionnaire was designed by the project's principals, in collaboration with department managers, operations manager and the authors. The results show that the psychiatric care can be improved in all the areas this study has highlighted, where; encounter, information, participation and staff availability are included. The improvements, which need to be done, are not only between patients and health professionals, but also improvements between and within different professions in the mental health services.

Abstract [sv]

Enligt hälso- och sjukvårdslagen och den nationella vårdgarantin ska alla individer med psykisk sjukdom ha rätt till en god vård som är kunskapsbaserad samt till rehabilitering där och när de behöver den. De ska även ha möjlighet att välja och ha inflytande över vem som utför vården samt utformningen av dessa insatser. Syftet med detta arbete är att undersöka patienters upplevelser av allmänpsykiatrisk vård samt av samarbetet mellan öppenvård, slutenvård och kommun. Denna studie är en deskriptiv tvärsnittsstudie, utförd med kvantitativ och kvalitativ metod. Studien utförs i samarbete med Akademiska Sjukhuset och är en del av ett större kvalitetsförbättrings-projekt. Deltagarna var de patienter som kom i kontakt med den allmänpsykiatrisk akutvården under en sex-veckorsperiod. Datainsamlingsmetoden bestod av en enkät som delades ut till patienterna vid hemgång från olika enheter. Enkäten utformades av projektets huvudansvariga i samarbete med avdelningschefer, verksamhetschef samt författarna. Resultatet visar att den psykiatriska vården kan förbättras i alla de områden som denna studie har belyst där; bemötande, information, delaktighet och personalens tillgänglighet ingår. Det inte bara förbättringar mellan patienter och vårdpersonalen som behöver göras, utan även förbättringar mellan och inom olika yrkeskategorier i den psykiatriska vården.

Place, publisher, year, edition, pages
2010. , p. 44
Keywords [en]
Patient’s experiences, psychiatry, emergency care, survey, collaboration
Keywords [sv]
Patienters upplevelser, psykiatri, akutvård, enkät, samarbete
Identifiers
URN: urn:nbn:se:uu:diva-125964OAI: oai:DiVA.org:uu-125964DiVA, id: diva2:321520
Presentation
(English)
Uppsok
Medicine
Supervisors
Examiners
Available from: 2010-06-02 Created: 2010-06-01 Last updated: 2010-11-25Bibliographically approved

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