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Hooja? How is AI impacting the digital divide for Norrland’s SMEs
University of Melbourne, Australia.
Umeå University, Faculty of Social Sciences, Department of Informatics.ORCID iD: 0009-0008-9473-7236
University of Melbourne, Australia.
RMIT.
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2025 (English)In: Proceedings of the 58th Hawaii International Conference on System Sciences, 2025, p. 6693-6702Conference paper, Published paper (Refereed)
Abstract [en]

Small and medium-sized enterprises (SMEs) in Sweden’s Northern expanse, Norrland, operate in remote locations and challenging conditions. AI has been adopted by many organizations, providing a valuable addition to the digital toolkit. However, SMEs lack resources and capacity compared to larger organizations. the AI systems adopted are often limited and can leave them vulnerable. A qualitative exploratory study was undertaken with rural SMEs and associated stakeholders in Norrland to understand how AI was impacting the digital divide. The findings show that Norrland SMEs are leveraging AI to their benefit. However, there are emerging concerns regarding wider implications including cost and potential nefarious uses.

Place, publisher, year, edition, pages
2025. p. 6693-6702
Keywords [en]
The digital divide, AI, digital inclusion, Sweden, Norrland, SMEs
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-238162OAI: oai:DiVA.org:umu-238162DiVA, id: diva2:1954619
Conference
Hawaii International Conference on System Sciences, Hawaii, USA, January 7-10, 2025
Available from: 2025-04-25 Created: 2025-04-25 Last updated: 2025-05-06Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf