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Opinion units: concise and contextualized representations for aspect-based sentiment analysis
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0009-0005-2356-1286
Umeå University, Faculty of Science and Technology, Department of Computing Science.ORCID iD: 0000-0001-8503-0118
2025 (English)In: Proceedings of the Joint 25th Nordic Conference on Computational Linguistics and 11th Baltic Conference on Human Language Technologies (NoDaLiDa/Baltic-HLT 2025) / [ed] Richard Johansson; Sara Stymne, Northern European Association for Language Technology , 2025, p. 230-240, article id 2025.nodalida-1.24Conference paper, Published paper (Refereed)
Abstract [en]

We introduce opinion units, a contribution to the field Aspect-Based Sentiment Analysis (ABSA) that extends aspect- sentiment pairs by including substantiating excerpts, derived through hybrid abstractive-extractive summarisation. The goal is to provide fine-grained information without sacrificing succinctness and abstraction. Evaluations on review datasets demonstrate that large language models (LLMs) can accurately extract opinion units through few-shot learning. The main types of errors are providing incomplete contexts for opinions and and mischaracterising objective statements as opinions. The method reduces the need for labelled data and allows the LLM to dynamically define aspect types. As a practical evaluation, we present a case study on similarity search across academic datasets and public review data. The results indicate that searches leveraging opinion units are more successful than those relying on traditional data-segmentation strategies, showing robustness across datasets and embeddings.

Place, publisher, year, edition, pages
Northern European Association for Language Technology , 2025. p. 230-240, article id 2025.nodalida-1.24
Series
NEALT Proceedings Series, ISSN 1736-8197, E-ISSN 1736-6305 ; 57
National Category
Computer Systems Computer Systems
Identifiers
URN: urn:nbn:se:umu:diva-237498ISBN: 978-9908-53-109-0 (print)OAI: oai:DiVA.org:umu-237498DiVA, id: diva2:1951720
Conference
Joint 25th Nordic Conference on Computational Linguistics and 11th Baltic Conference on Human Language Technologies (NoDaLiDa/Baltic-HLT 2025), Tartu, Estonia, March 3-4, 2025
Available from: 2025-04-13 Created: 2025-04-13 Last updated: 2025-04-30Bibliographically approved
In thesis
1. Contextual intelligence: leveraging AI for targeted marketing
Open this publication in new window or tab >>Contextual intelligence: leveraging AI for targeted marketing
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Kontextuell intelligens : AI för riktad marknadsföring
Abstract [en]

As privacy concerns increase and regulation against tracking-based advertisingtightens, contextual advertising—which targets ads based on webpage content ratherthan personal data—offers a compelling alternative. The shift towards this alternativeform of ad targeting is gaining momentum thanks to advancements in artificialintelligence (AI), which significantly improve the ability to interpret and categorizeonline content. This thesis explores how AI can interpret online contexts and leveragethem for targeted, privacy-conscious marketing.A key contribution is the development of methods for extracting opinions from textand structuring them into “opinion units”, leveraging the power and versatility oflarge language models. Opinion units consist of concise, context-rich excerpts thatcapture individual opinions, paired with sentiment metadata. The proposed methodsdemonstrate high accuracy in opinion extraction and show promise for downstreamapplications. For instance, in opinion search and topic modeling of customer reviews,the compactness and distinctness of opinion units enhance retrieval precision andproduces more coherent and interpretable groupings of opinions. This enables theidentification of specific aspects driving customer satisfaction, providing insights forproduct development and targeted marketing.Marketing experiments conducted in this thesis reveal how media contexts influenceadvertising perceptions. The findings demonstrate that engaging content and thecredibility of website sources create a spillover effect, enhancing the effectiveness ofassociated ads. Regarding brand safety—ensuring ads do not appear in brand-damaging contexts—the results suggest that proximity to negative news articles aloneis not directly harmful. However, marketers face increased risks when the advertisedmessage is associated with the negative context. To mitigate these risks, AI tools canbe used to detect and avoid potentially unsafe online environments.Finally, the thesis offers guidance on AI-driven ad targeting by outlining the trade-offsbetween contextual and personalized strategies, as well as manual versus automatedmethods. The discussion considers key factors such as marketing objectives, dataavailability, and ethical considerations alongside regulatory requirements. Thefindings serve as a foundation for making well-informed, strategic choices in thefuture of advertising targeting.

Place, publisher, year, edition, pages
Umeå: Umeå University, 2025. p. 37
Series
Report / UMINF, ISSN 0348-0542 ; 25.07
Keywords
natural language processing, large language models, information retrieval, topic modeling, marketing, advertising, media context effects, artificial intelligence
National Category
Computer Sciences Business Administration
Identifiers
urn:nbn:se:umu:diva-238303 (URN)978-91-8070-690-2 (ISBN)978-91-8070-691-9 (ISBN)
Public defence
2025-06-05, NAT.D.320, Naturvetarhuset, Umeå, 10:00 (English)
Opponent
Supervisors
Available from: 2025-05-15 Created: 2025-04-30 Last updated: 2025-05-15Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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