Can we leverage process data from ERP systems for business process sustainability analyses?
2025 (English)In: Process mining workshops / [ed] Andrea Delgado; Tijs Slaats, Cham: Springer Nature, 2025, p. 764-777Chapter in book (Refereed)
Abstract [en]
Sustainability is an increasingly important issue, which organizations need to take into account when assessing and improving their business processes. Doing so can contribute to enhancing an organisation’s overall sustainability. Green Business Process Management is a line of research concerned with supporting organisations to integrate a sustainability perspective into their processes. However, existing approaches that assess sustainability on activity and process levels using, for instance, Life-Cycle Assessment (LCA) are often time-consuming and complex. Therefore, this work explores whether Key Ecological Indicators (KEIs) used to assess the sustainability of a business process can be calculated using data already available within an organisation. Following a case study methodology, we analyse nine real-world datasets extracted from a business process analysis system of a large enterprise software vendor. Results indicate that current data availability is insufficient for exact assessments. To address this issue, we introduce a high-level conceptual model and provide recommendations for action based on the observations of the case study.
Place, publisher, year, edition, pages
Cham: Springer Nature, 2025. p. 764-777
Series
Lecture Notes in Business Information Processing ; 533
Keywords [en]
Sustainability, Green Business Process Management, Key Ecological Indicators, Process Data Analysis
National Category
Computer Sciences
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:umu:diva-237257DOI: 10.1007/978-3-031-82225-4_56Scopus ID: 2-s2.0-105002042355OAI: oai:DiVA.org:umu-237257DiVA, id: diva2:1949924
Conference
ICPM 2024 International Workshops, Lyngby, Denmark, October 14–18, 2024
2025-04-032025-04-032025-05-06Bibliographically approved