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Improving Coordination and Collaboration in Large-Scale Remote Agile Teams: A Case Study in the Automotive Industry
Linnaeus University, Faculty of Technology, Department of Informatics.
2024 (English)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis investigates the coordination and collaboration challenges faced by six Agile teams within the IT department of a Swedish vehicle company, where team members work one day per week from the office and four days from home. These globally distributed teams, composed of individuals from various countries, also have the flexibility to work remotely from their home countries for a limited time. Using the frameworks of Distributed Cognition and Contextual Design, the study aimed to identify and analyze the obstacles these teams encounter in their hybrid working model. The research employed a qualitative approach, combining observations of in-office behaviors and semi-structured interviews with team members in different roles. The collected data were coded and categorized into three primary themes: workspace, artifacts, and information flow. Each of these categories represents key dimensions in the coordination and collaboration processes of large-scale Agile teams. The data were then analyzed through the lens of Distributed Cognition and Contextual Design theories to reveal insights into how physical space, tools, and information sharing practices impact team dynamics and performance. The findings highlight significant challenges, including difficulties in task prioritization, limited informal communication, technical issues with remote tools, and feelings of isolation among team members. By examining the role of workspace layouts, the functionality of collaborative tools, and the efficiency of information exchange, this thesis sheds light into challenges for collaboration in hybrid work environments. The study contributes to both the theoretical understanding of distributed teamwork and the practical development of strategies to enhance the coordination of large-scale Agile teams.

Place, publisher, year, edition, pages
2024. , p. 70
Series
Linnaeus University Dissertations
National Category
Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-136977OAI: oai:DiVA.org:lnu-136977DiVA, id: diva2:1940031
Subject / course
Informatics
Educational program
Master Programme in Information Systems, 120 credits
Examiners
Available from: 2025-02-28 Created: 2025-02-25 Last updated: 2025-02-28Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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