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Competence required while caring for people living with mental illness in the ambulance care setting: a Delphi study
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences. Uppsala University, Sweden;Region Sörmland, Sweden. (Centre of Interprofessional Collaboration Within Emergency Care (CICE))ORCID iD: 0000-0003-1878-0992
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences. Uppsala University, Sweden;Region Sörmland, Sweden. (Centre of Interprofessional Collaboration Within Emergency Care (CICE))ORCID iD: 0000-0001-9612-5753
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences. University of Borås, Sweden. (Centre of Interprofessional Collaboration Within Emergency Care (CICE))ORCID iD: 0000-0002-3308-7304
2025 (English)In: Discover Mental Health, E-ISSN 2731-4383, Vol. 5, article id 17Article in journal (Refereed) Published
Sustainable development
SDG 3: Ensure healthy lives and promote well-being for all at all ages
Abstract [en]

Background: People living with mental illness form a significant component of individuals presenting to emergency care services. Ambulance care embraces the care and treatment given to people of all ages who have suffered a sudden illness or injury and is carried out twenty-four-seven, regardless of setting and organizational belonging. Aim: The aim was to explore ambulance clinicians’ competence requirements in caring for people living with mental illness. Method: The study had a deductive and explorative design. A Delphi method was adopted using a group of experienced individuals recruited from the emergency care chain and non-governmental organizations (N = 15). An initial open-ended questionnaire was distributed covering three questions about; (1) knowledge, (2) skills and (3) attitudes that ambulance clinicians need to care for people living with mental illness. The informants’ answers were analysed using a manifest content analysis ending up in statements designed into a questionnaire that was sent out digitally in two rounds. Results: The 57 statements that reached consensus could be categorised as referring to knowledge (n = 26), skills (n = 13) and attitude (n = 18). Conclusion: Ambulance clinicians are expected to manage a range of incidents involving people living with mental illness, demanding knowledge of mental illness and the skills of mental health assessment, to ensure ambulance clinicians have the ability and non-judgmental attitude to make appropriate decisions within a caring encounter.

Place, publisher, year, edition, pages
Springer, 2025. Vol. 5, article id 17
Keywords [en]
Mental illness, ambulance care, delfi technique, competence, caring
National Category
Nursing
Research subject
Health and Caring Sciences, Caring Science
Identifiers
URN: urn:nbn:se:lnu:diva-136974DOI: 10.1007/s44192-025-00140-6ISI: 001427675200001PubMedID: 39982566Scopus ID: 2-s2.0-85218673111OAI: oai:DiVA.org:lnu-136974DiVA, id: diva2:1939952
Available from: 2025-02-25 Created: 2025-02-25 Last updated: 2025-04-01Bibliographically approved

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Holmberg, MatsHammarbäck, StaffanAndersson, Henrik
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CiteExportLink to record
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