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Trust and Leadership in the Hybrid Workplace
University West, School of Business, Economics and IT, Division of Business Administration. (iAIL KAMAIL)
University West, School of Business, Economics and IT, Division of Real Estate, Economics and Society. (iAIL, KAMAIL)ORCID iD: 0000-0002-1435-1632
University West, School of Business, Economics and IT, Divison of Informatics. (iAIL, KAMAIL)ORCID iD: 0000-0002-6101-3054
2025 (English)In: Proceedings of the 58th Hawaii International Conference on System Sciences, Honolulu: University of Hawaiʻi at Mānoa , 2025, p. 5427-5436Conference paper, Published paper (Refereed)
Abstract [en]

Digitalization of the workplace has transformed work practices and shaped hybrid work contexts. This study explores trust from a leadership perspective in two hybrid organizations, commonly known as global high-tech industrial companies. The study is qualitative with an exploratory approach. Collected data consists of field observations and interviews. The result reveal that trust is understood as a vital leadership tool in hybrid work settings. Practical findings highlight the need for strategic efforts to build and sustain trust. In addition, leaders underscore that trust is linked to clear goals and expectations, addressing respect, loyalty and empathy. Leaders emphasized the importance of regular interactions to foster trustful relationships in hybrid work settings. The result indicate that some leaders perceive that there is no choice but to trust in hybrid work settings.

Place, publisher, year, edition, pages
Honolulu: University of Hawaiʻi at Mānoa , 2025. p. 5427-5436
Keywords [en]
Advances in Trust Research, digital leadership, hybridity, hybrid workplace, trust, trustworthy
National Category
Business Administration
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-23032DOI: 10.24251/hicss.2025.652ISBN: 978-0-9981331-8-8 (print)OAI: oai:DiVA.org:hv-23032DiVA, id: diva2:1939083
Conference
58 th Hawaii International Conference on System Sciences 2025 (HICSS)
Note

CC BY-NC-ND 4.0

Available from: 2025-02-20 Created: 2025-02-20 Last updated: 2025-02-20

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fulltext(452 kB)286 downloads
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Östergård, NathalieHögberg, KarinLundh Snis, Ulrika
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CiteExportLink to record
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Citation style
  • apa
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  • de-DE
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  • Other locale
More languages
Output format
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