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Promise or Digital Paradox?: Toward an Ethical and Human-Centered ICT4D Framework
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0003-2938-9390
2024 (English)In: Proceedings of GLOBDEV 2024, 2024, Vol. 16Conference paper, Published paper (Refereed)
Sustainable development
Hållbar utveckling
Abstract [en]

Despite the promise of digital technologies to drive development, especially in low- and middle-income countries, evidence increasingly reveals a “digital paradox”: these interventions often reinforce inequalities, create exclusion risks, and sometimes cause societal harm. Traditional ICT models tend to overlook crucial socio-cultural and infrastructural differences, exacerbating existing power imbalances and marginalizing vulnerable groups. This study addresses these issues through a conceptual inquiry into the socio-technical dynamics that underlie the digital paradox, proposing an ethical, human-centered ICT4D framework as a potential solution. Emphasizing participatory design, ethical governance, and continuous evaluation, the framework prioritizes alignment with local needs and values. By centering justice, equity, and community engagement, this approach focuses on mitigating risks of exclusion and bias, bridging the gap between intended benefits and real-world impacts. Ultimately, the study contributes to the current debate on designing inclusive, socially responsible digital interventions that genuinely support equitable development.

Place, publisher, year, edition, pages
2024. Vol. 16
Keywords [en]
Digital paradox, ICT4D (information and communication technologies for development), algorithmic bias; information systems
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:miun:diva-53826OAI: oai:DiVA.org:miun-53826DiVA, id: diva2:1937780
Conference
16th Annual AIS SIG GlobDev Pre-ICIS Workshop, Bangkok, Thailand, Sunday December 15, 2024
Available from: 2025-02-14 Created: 2025-02-14 Last updated: 2025-03-19Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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