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Den digitala giljotinen: En studie om krishantering och publikreaktioner
Umeå University, Faculty of Arts, Department of culture and media studies.
Umeå University, Faculty of Arts, Department of culture and media studies.
2025 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The digital guillotine : An analysis of crisis management and audience reactions (English)
Abstract [en]

Cancel culture has become a widely discussed phenomenon in contemporary society, often described as either a form of justice or a threat to free speech. This study examines how four public figures in Sweden, Margaux Dietz, Paolo Roberto, Vlad Reiser, and Bianca Ingrosso, have responded to being cancelled and how their audiences reacted to their public apologies. By applying a thematic analysis, this research explores the different rhetorical strategies used to manage public backlash. The study is grounded in theories such as Bourdieu’s field theory, Image Repair Theory, and Group Polarization to analyze both the apology strategies and the audience’s reception. Additionally, a gender perspective is incorporated to investigate whether there are notable differences in how male and female public figures navigate cancel culture. 

Findings show that public figures use various methods to restore their reputation, including denial, justification, and corrective actions. Audience reactions suggest that gender influences how apologies are perceived, with female public figures often facing greater scrutiny and criticism compared to their male counterparts. This study gives insight into the intersection of social media, reputation management, and gender dynamics within the framework of cancel culture.

Place, publisher, year, edition, pages
2025. , p. 47
Keywords [en]
cancel culture, social media, group mentality, thematic analysis, crisis communication
National Category
Media and Communication Studies
Identifiers
URN: urn:nbn:se:umu:diva-235214OAI: oai:DiVA.org:umu-235214DiVA, id: diva2:1936434
Educational program
Programme in Media and Communication Studies
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Examiners
Available from: 2025-02-19 Created: 2025-02-10 Last updated: 2025-02-19Bibliographically approved

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Kvick, EmmaEriksson, Filippa
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf