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How does IT feel @ work? And how to make IT better: Computer use, stress and health in office work
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
2002 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The introduction of computers in working life has changed the very nature of many jobs and the entire work situation for a great number of people. How has this affected the individual´s health and well being? With the large increase in the use of computers we have witnessed an increase in reports on negative effects on users´health. The puropose of this thesis is to describe a number of studies on health effects of office computerisation conducted over a period of 20 years. The emphasis of the early studies was on psychosocial factors and stress effects while the focus in the more recent studies was to take into account occupational health in software development. The following conclusions have been drawn: We still face severe problems concerning the computer users´health and work environment. Much of the negative health effects are associated with stress. The introduction of new computer systems can result in an increase in various work-related health risks. These risks are related to several interacting factors, with two of the more important factors being work organisation and contents and design ot the computer system. Current methods, models and tools for system development are insufficient to prevent work environment and health problems encountered in administrative case handling work. To counteract these problems more attention needs to be given to social and organisational factors during system development.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis , 2002. , p. 50
Series
Comprehensive Summaries of Uppsala Dissertations from the Faculty of Science and Technology, ISSN 1104-232X ; 768
Keywords [en]
office work, work environment, occupational health, stress, human - computer interaction, system development, usability
National Category
Computer Sciences
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-2849ISBN: 91-554-5450-X (print)OAI: oai:DiVA.org:uu-2849DiVA, id: diva2:162118
Public defence
2002-12-06, sal 1111, MIC, Polacksbacken, Uppsala, 13:15
Opponent
Available from: 2002-11-08 Created: 2002-11-08 Last updated: 2018-01-13Bibliographically approved

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fulltext(311 kB)2018 downloads
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0855b53468f1dfb812069dd1782d17940d1d736b492a58507d56acba4cc11d56911b9857
Type fulltextMimetype application/pdf
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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
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Output format
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