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Betydelsen av kommunikationsverktyg för att förbättra patientsäkerheten: En litteraturöversikt
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

I Sverige drabbas cirka 100 000 patienter av vårdrelaterade skador. Systematisk kommunikationsöverföring mellan vårdpersonal är nödvändig för patientsäkerheten och god vård. Syftet är att undersöka om färre vårdskador uppstår vid systematisk rapportering utifrån standardiserade kommunikationsverktyg. En litteraturöversikt baserad på kvantitativa artiklar genomfördes. Det övergripande resultatet visade att det finns faktorer som påverkar hur kommunikationen förs fram. Resultatet visade delvis att antal vårddagar och vårdrelaterade skador reducerades vid användning av ett elektroniskt kommunikationsverktyg. De undersökta studierna gav ingen enhetlig evidens för sambandet färre vårdskador vid användning av ett standardiserat kommunikationsverktyg. Det går inte att dra någon slutsats om brist på systematisk kommunikationsöverföring bidrar till fler vårdskador då det inte finns tillräckligt med studier som undersöker detta. 

Abstract [en]

In Sweden, approximately 100,000 patients suffer from health-related injuries. Systematic communication between healthcare professionals is essential for patient safety and good care. The purpose of this literature review is to investigate whether fewer health injuries occur in systematic reportering on the basis of standardized communication tools. A literature review based on quantitative articles was conducted. The overall result showed that there are factors that affect how communication is progressed. The results partly showed that the number of care days and care-related injuries was reduced when using an electronic communication tool. The analyzed articles did not provide a uniform evidence for the association of fewer health injuries when using a standardized communication tool. It is not possible to conclude that a lack of systematic communication transmission contributes to more health damage as there are insufficient studies examining this. 

Place, publisher, year, edition, pages
2019. , p. 33
Keywords [en]
patient safety, healtcare, communication, SBAR
Keywords [sv]
patientsäkerhet, vårdskador, kommunikationsverktyg, SBAR, överrapportering
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-402838OAI: oai:DiVA.org:uu-402838DiVA, id: diva2:1386969
Subject / course
Caring Sciences
Educational program
Registered Nurse Programme
Presentation
2020-01-13, 10:45 (Swedish)
Supervisors
Examiners
Available from: 2020-01-22 Created: 2020-01-20 Last updated: 2020-01-22Bibliographically approved

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Betydelsen av kommunikationsverktyg(956 kB)33 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
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