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The crowd in crowdsourcing: Crowdsourcing as a pragmatic research method
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media, Human-Computer Interaction.ORCID iD: 0000-0002-8086-4962
Technical University in Berlin.
Florida Atlantic University.
2019 (English)In: First Monday, ISSN 1396-0466, E-ISSN 1396-0466, Vol. 4, no 10, article id 9206Article in journal (Refereed) Published
Abstract [en]

Crowdsourcing, as a digital process employed to obtain information, ideas, and solicit contributions of work, creativity, etc., from large online crowds stems from business, yet is increasingly used in research. Engaging with previous literature and a symposium on academic crowdsourcing this study explores the underlying assumptions about crowdsourcing as a potential academic research method and how these affect the knowledge produced. Results identify crowdsourcing research as research about and with the crowd, explore how tasks can be productive, reconfiguring, and evaluating, and how these are linked to intrinsic and extrinsic rewards, we also identify three types of platforms: commercial platforms, research-specific platforms, and project specific platforms. Finally, the study suggests that crowdsourcing is a digital method that could be considered a pragmatic method; the challenge of a sound crowdsourcing project is to think about the researcher’s relationship to the crowd, the tasks, and the platform used.

Place, publisher, year, edition, pages
2019. Vol. 4, no 10, article id 9206
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Human-Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-401750DOI: 10.5210/fm.v24i10.9206OAI: oai:DiVA.org:uu-401750DiVA, id: diva2:1383837
Available from: 2020-01-08 Created: 2020-01-08 Last updated: 2020-01-13Bibliographically approved

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