Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Att skapa guldkant: En kvalitativ studie om medarbetarengagemang inom vård- och omsorg
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Vård och omsorg är den största arbetsgruppen i Sverige och står även för den största andelen sjukdomsfall, främsta orsaken till sjukskrivningar inom vården är orsakade av den organisatoriska och sociala arbetsmiljön. Syftet med studien var att undersöka medarbetarengagemang för personal inom vård och omsorgsarbete, som en del i den organisatoriska och sociala arbetsmiljön. Frågeställningarna var hur engagemanget ser ut hos medarbetare inom vård- och omsorg och hur engagemanget kan öka. Tidigare forskning har visat att kombination av teorier gällande engagemang och motivation har skapat en djupare förståelse inom området. Därav grundade studien sig på teorier både kring engagemang och motivation. 10 semistrukturerade intervjuer genomfördes med undersköterskor på vård- och omsorgsboende, för att studera medarbetarnas subjektiva upplevelser kring engagemanget. En tematisk analys skedde. Resultatet visade att samtliga respondenter upplevde sig engagerade i arbetet. Diskussionens huvudpunkter var dock att de fanns indikationer på att nivån av engagemang hos medarbetare kunde vara en annan än individens upplevda nivå av engagemang. En annan slutsats var att chefer och medarbetare tillsammans kunde påverka medarbetarengagemanget positivt bland annat genom en bra tvåvägskommunikation. Dock kom skribenterna fram till att för få respondenter deltog för att kunna dra generella slutsatser kring engagemang.

Abstract [en]

The healthcare industry is the largest working group in Sweden and accounts for the largest proportion of illness cases, the main cause of sick leave in healthcare is caused by the organizational and social work environment. The purpose of the study was to investigate employee engagement for staff in health care and social work, as part of the organizational and social work environment. The questions were what the engagement looks like for employees in health care and social work and how the engagement can increase. Previous research has shown that a combination of theories of engagement and motivation has created a deeper understanding in the field. Therefore, the study was based on both theories of engagement and motivation. Ten semi-structured interviews were conducted with nurses at nursing and care homes, to study the employees' subjective experiences about engagement. A thematic analysis occurred. The result showed that all respondents felt engaged in the work. However, the main points of the discussion were that there were indications that the level of engagement of employees could be different from the individual's perceived level of engagement. Another conclusion was that managers and employees together could have a positive influence on employee engagement, for example through good two-way communication. However, the authors concluded that too few respondents participated to be able to draw general conclusions about engagement.

Place, publisher, year, edition, pages
2020. , p. 27
Keywords [en]
Employee engagement, organizational and social work environment, selfdetermination theory, health care and social work
Keywords [sv]
Medarbetarengagemang, organisatorisk och social arbetsmiljö, självbestämmandeteorin, vård och omsorgsarbete
National Category
Psychology
Identifiers
URN: urn:nbn:se:ltu:diva-77304OAI: oai:DiVA.org:ltu-77304DiVA, id: diva2:1383130
Educational program
Psychology, bachelor's level
Supervisors
Examiners
Available from: 2020-01-10 Created: 2020-01-07 Last updated: 2020-01-10Bibliographically approved

Open Access in DiVA

fulltext(1033 kB)13 downloads
File information
File name FULLTEXT02.pdfFile size 1033 kBChecksum SHA-512
f582d7e13692a93c66e24f441a27045822683f6c0c91595e74644f1e3ea083d72d0c55386b2d4a5143ff5450c8c0283c516a2375520cd6c5624d3d4ad2574569
Type fulltextMimetype application/pdf

By organisation
Department of Business Administration, Technology and Social Sciences
Psychology

Search outside of DiVA

GoogleGoogle Scholar
Total: 13 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 107 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf