Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Negotiating Space in Confined Places: Co-Production of Public Services with Unwilling Users
Stockholm University, Faculty of Social Sciences, Department of Public Health Sciences, Centre for Social Research on Alcohol and Drugs (SoRAD). (SoRAD)ORCID iD: 0000-0001-5152-7820
2019 (English)In: Scandinavian Journal of Public Administration, ISSN 2001-7405, E-ISSN 2001-7413, Vol. 23, no 3-4, p. 61-81Article in journal (Refereed) Published
Abstract [en]

An expanding body of research on co-production, participation, co-creation and other forms of user involvement in public services has not sufficiently reflected their coercive nature. Coercion, like persuasion, is a central dimension of public administration and a defining element of, for example, compulsory care. It is, however, seldom properly addressed in the literature on co-production. The aim of this study is twofold; to propose a broadened definition of co-production which more adequately reflects the complexities of human services by distinguishing between users (clients) and consumers (social services), and to investigate the relevance and practice of co-production in a non-voluntary setting. Examples of enhanced, participative, consumer, and user co-production were identified based on organizational and individual data from the Swedish government agency responsible for compulsory care for substance abusers. Forms of user co-production at the operational level were highlighted through client records and administrative data concerning transfers to community care – so called Care in Other Forms (COF). COF placements are intricate processes involving many different stakeholders and the analysis revealed how clients actively partake in negotiations on the terms and content of service delivery. The idiosyncrasies of involuntary human services should be considered in future research on co-production.

Place, publisher, year, edition, pages
Göteborg, 2019. Vol. 23, no 3-4, p. 61-81
Keywords [en]
Co-production, Compulsory care, Human services, Users, Substance abuse
National Category
Social Sciences Interdisciplinary
Research subject
Public Health Sciences
Identifiers
URN: urn:nbn:se:su:diva-177369OAI: oai:DiVA.org:su-177369DiVA, id: diva2:1382396
Projects
Pregnant substance abusers in compulsory care
Funder
Forte, Swedish Research Council for Health, Working Life and WelfareAvailable from: 2020-01-02 Created: 2020-01-02 Last updated: 2020-01-07Bibliographically approved

Open Access in DiVA

fulltext(374 kB)2 downloads
File information
File name FULLTEXT01.pdfFile size 374 kBChecksum SHA-512
0716bfa986737860c98035583be75115727bbc4f2861eff1c3460e7139fb94d421fb35b49e27831082d0d90ccaec1da125744f337036025188251a8d378f6b4a
Type fulltextMimetype application/pdf

Other links

http://ojs.ub.gu.se/ojs/index.php/sjpa/article/view/4474

Search in DiVA

By author/editor
Reitan, Therese
By organisation
Centre for Social Research on Alcohol and Drugs (SoRAD)
In the same journal
Scandinavian Journal of Public Administration
Social Sciences Interdisciplinary

Search outside of DiVA

GoogleGoogle Scholar
Total: 2 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 2 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf