Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Talking to Everything: Conversational Interfaces and the Internet of Things in an office environment
KTH, School of Electrical Engineering and Computer Science (EECS).
2019 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Att tala med allt : Konversationsgränssnitt och Internet of Things i en kontorsmiljö (Swedish)
Abstract [en]

This paper presents Cyberbot, a conversational user interface (CUI) designed to be used for information retrieval and interaction with smart Internet of Things (IoT) devices (smart objects), in an office environment. Built through the Research Through Design method, tested together with a selection of smart objects, the artifact was used to explore how CUIs can help office workers in their everyday working activities and the impact they can have on the usability in interaction with IoT, as opposed to more commonplace types of interfaces. Cyberbot was evaluated through user tests, surveys and semi-structured interviews. Results show that Cyberbot can be a welcome addition to an office and is useful for getting quick overviews of information from company intranet websites or smart objects that gather data from its environment, at the expense of more in-depth and detailed information. In general, Cyberbot can be said to be a usable and effective interface for IoT interaction.

Abstract [sv]

Denna studie presenterar Cyberbot, ett konversationsgränssnitt (CUI) desginat för att användas för informationsinhämtning samt interaction med smarta Internet of Things (IoT) föremål (smart objects) i en kontorsmiljö. Byggd medelst forskningsmetoden Research Through Design, testad tillsammans med en utvald selektion av smarta föremål, så användes denna artefakt för att undersöka hur CUIs kan hjälpa kontorsanställda i deras dagliga liv och den påverkan de kan ha på användarvänligheten i interaktion med IoT, till skillnad från mer vanliga typer av gränssnitt. Cyberbot utvärderades genom användartester, enkäter och semi-strukturerade intervjuer. Resultaten visar att Cyberbot kan vara ett välkommet tillskott till kontor och är användbar för att få snabba överblickar över information ifrån företags intranätsidor eller smarta föremål som samlar in data från sin omgivning, på bekostnad av mer djuplodande och detaljerad information. Generellt så kan Cyberbot ses som ett användbart och effektivt gränssnitt för IoT-interaktion.

Place, publisher, year, edition, pages
2019. , p. 16
Series
TRITA-EECS-EX ; 2019:651
Keywords [en]
Conversational user interfaces, chatbots, human-computer interaction, Internet of Things, HCI, IoT, smart office
National Category
Media and Communication Technology
Identifiers
URN: urn:nbn:se:kth:diva-264972OAI: oai:DiVA.org:kth-264972DiVA, id: diva2:1376227
Supervisors
Examiners
Available from: 2020-01-17 Created: 2019-12-09 Last updated: 2020-01-17Bibliographically approved

Open Access in DiVA

fulltext(1309 kB)15 downloads
File information
File name FULLTEXT01.pdfFile size 1309 kBChecksum SHA-512
14e0136fd23614a58bb5e7a412c653ac1ba92b41634ea42716f550004c6c67b4e4167c49a38ead420f52efb1dd080ed1a460ab88e18183f93c911c972c366df4
Type fulltextMimetype application/pdf

By organisation
School of Electrical Engineering and Computer Science (EECS)
Media and Communication Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 15 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 46 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf