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The Prevalence and Consequences of Intragroup Conflicts for Employee Well-Being in Women-Dominated Work
Umeå University, Faculty of Social Sciences, Department of Psychology.ORCID iD: 0000-0003-4263-8080
Umeå University, Faculty of Social Sciences, Department of Sociology. Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS).ORCID iD: 0000-0002-9627-4625
Umeå University, Faculty of Social Sciences, Department of Sociology. Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS).ORCID iD: 0000-0001-8912-0858
2020 (English)In: Human service organizations, management, leadership & governance, ISSN 2330-3131, E-ISSN 2330-314X, Vol. 44, no 1, p. 47-62Article in journal (Refereed) Published
Abstract [en]

This study examined the prevalence and consequences of intragroup conflicts for well-being in three women-dominated occupations from a gender perspective. Using survey data from 1299 nurses, teachers, and social workers, we found that task conflict was the most common type of conflict but it was unrelated to well-being. Relationship conflict was negatively associated with vigor and positively associated with employee stress, burnout, and depression. Process conflicts were positively associated with depression. Our findings revealed that women and men in the same occupation experience intragroup conflicts in the same way. Organizations should therefore primarily reduce relationship conflicts to ensure employee well-being.

Practitioner Points:

● Not all types of conflicts at work are destructive. Some types of conflict may in fact be a good thing!

● Task conflict is the most common type of conflict in women-dominated workplaces, but it does not impair employee well-being. Instead, the contesting of ideas may lead to nuanced decisions.

● Managers in women-dominated workplaces should pay close attention to, and try to resolve, relationship conflicts as they may reduce employee well-being.

Place, publisher, year, edition, pages
Routledge, 2020. Vol. 44, no 1, p. 47-62
Keywords [en]
Intragroup conflict, employee well-being, women-dominated work
National Category
Gender Studies Sociology (excluding Social Work, Social Psychology and Social Anthropology) Psychology (excluding Applied Psychology)
Research subject
Psychology; Sociology; gender studies
Identifiers
URN: urn:nbn:se:umu:diva-163713DOI: 10.1080/23303131.2019.1661321ISI: 000486854200001Scopus ID: 2-s2.0-85073918017OAI: oai:DiVA.org:umu-163713DiVA, id: diva2:1356544
Part of project
Can workplace conflict be constructive? A study of conflict and mental health in women dominated work place from a gender perspective, Forte, Swedish Research Council for Health, Working Life and WelfareAvailable from: 2019-10-01 Created: 2019-10-01 Last updated: 2023-03-24Bibliographically approved

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Tafvelin, SusanneKeisu, Britt-IngerKvist, Elin
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Gender StudiesSociology (excluding Social Work, Social Psychology and Social Anthropology)Psychology (excluding Applied Psychology)

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CiteExportLink to record
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Citation style
  • apa
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