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Essential Factors for Usability and Acceptance of Mobile Learning in Ugandan Primary Schools: Minor Field Studies
KTH, School of Electrical Engineering and Computer Science (EECS).
KTH, School of Electrical Engineering and Computer Science (EECS).
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Two different focus groups in primary schools in Uganda participated in this study to investigate critical aspects of usability comparing two different educational mobile applications. The first group was already familiar with both applications, while the second group had no previous experiences of the applications. Furthermore, interviews were performed with a head teacher as well as two CEOs and founders of two start ups developing educational mobile applications for children, in order to investigate challenges with implementation of mobile learning in schools in Uganda. The results showed that one of the applications was not fully compatible with the devices used by the target group and that swiping was perceived less natural than clicking. Regarding organizational factors of implementation in schools, financial limitations and insufficient computer literacy among employees were revealed as critical obstacles. Moreover, improvements of the method used during the user tests with children in foreign contexts are discussed.

Abstract [sv]

I denna studie deltog två fokusgrupper med barn från två olika grundskolor i Uganda för att undersöka kritiska aspekter gällande användarvänlighet genom att jämföra två mobilapplikationer som används i utbildningssammanhang. Den första gruppen var redan bekant med båda applikationerna, medan den andra gruppen var obekant med applikationerna. Vidare undersöktes utmaningar med implementation av mobile learning i grundskolor i Uganda genom intervjuer med en rektor från en ugandiansk grundskola samt två VDs tillika grundare från två ugandianska edTech-start-ups. Resultaten visade att en av applikationerna inte var fullständigt kompatibel med de enheter som användes av målgruppen i Uganda samt att "swipea" uppfattades mindre naturligt än att klicka. Gällande organisatoriska faktorer av implementering i skolorna visades finansiella begränsningar och anställdas otillräckliga datakunskap vara kritiska hinder. Utöver resultaten som ämnar svara på de definierade frågeställningarna diskuteras förbättringar av metoden som användes för användartesterna, i syfte att ge riktlinjer till framtida projekt i liknande sammanhang.

Place, publisher, year, edition, pages
2019. , p. 18
Series
TRITA-EECS-EX ; 2019:309
Keywords [en]
Minor Field Study, MFS, Mobile Learning, Human Computer Interaction, HCI, User Centered Design, UCD, Gamified Mobile Learning, Usability, Think Aloud, User Tests, Mobile Application, Kotter’s 8-step model, Implementation, Change Management, Uganda, Primary School
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-260130OAI: oai:DiVA.org:kth-260130DiVA, id: diva2:1354670
Educational program
Master of Science in Engineering - Industrial Engineering and Management
Examiners
Available from: 2019-09-25 Created: 2019-09-25 Last updated: 2022-06-26

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • Other locale
More languages
Output format
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