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Factors in Management Systems contributing to Business Excellence: A Case Study of Veoneer Sweden AB
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2019 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This study is concerned with the identification of the factors in management systems which contribute to business excellence in an organisation. Considering that every organisation regardless of sector and size want to achieve business excellence, and every organisation is made up of multiple clusters of management systems, this is a highly interesting topic for the researchers and the case company, Veoneer Sweden AB. However, despite the prominence in the importance of a management system and goals to achieve business excellence, there is a lack of contemporary research on how management systems contribute to business excellence. To fill this gap, a case study was conducted identifying factors of management systems through benchmarking three organisations that have achieved business excellence and conducting interviews at Veoneer Sweden AB. Through drawing upon data from the interviews with 14 people at Veoneer, it was found that management systems contribute to business excellence through systemic and cultural factors. A mix of cultural and systemic factors was found to be important in a management system’s contribution to business excellence. Additionally, feedback systems and a diverse management system team were identified to be important for the implementation of a management system.

Place, publisher, year, edition, pages
2019. , p. 83
Series
TVE-MILI ; 19033
Keywords [en]
Management System, Business Excellence, Culture, System
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:uu:diva-393579OAI: oai:DiVA.org:uu-393579DiVA, id: diva2:1354259
External cooperation
Veoneer Sweden AB
Educational program
Master Programme in Industrial Management and Innovation
Supervisors
Examiners
Available from: 2019-09-25 Created: 2019-09-24 Last updated: 2019-10-02Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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