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The Act of Giving & Receiving: A study of the social context in collaborations
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
2019 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Akten att Ge & Få : En studie av den sociala kontexten i samarbeten (Swedish)
Abstract [en]

For the past decade, organisations have been recognising that they can apply open innovation, by collaborating with external parties. Open innovation, however, entails challenges and complex networks for the organisations that have traditionally worked in a different manner. Acknowledging the arising challenges, and finding success factors to match these, could, therefore, be a way to prevent these from developing. Moreover, mapping the key networks and roles could help organisations become aware of potential restrictions in the flow of information. 

The findings of the thesis were obtained through a study, which consisted of interviews with six experts of open innovation, as well as a case study conducted with eight companies. These findings suggest that ideas are easy to discover in either the internal or the external network. The challenges arise when the ideas are absorbed and developed into something tangible. This is because organisations can be unaware of their need for a network to absorb the collected ideas and knowledge. This network, called the absorbent network, is where the key roles, such as: broker, connector, supporter and challenger, exist.

The study outlines some of the largest challenges that large companies can face when applying open innovation, and some success factors that are required to overcome them. It also summarises the key roles and networks that arise in companies that apply open innovation. 

Abstract [sv]

De senaste decennierna har fler organisationer börjat upptäcka att de kan applicera öppen innovation, processen där en organisation delar med sig av kunskap, erfarenheter och idéer med externa parter. När organisationer applicerar öppen innovation kan de stöta på problem med att låta idéer flöda genom deras komplexa nätverk och därmed omedvetet begränsa deras innovationsprocess. De kan vara ovetande om att vissa nyckelroller kan göra att idéer flödar bättre och därigenom smörjer innovationsprocessen.

Syftet med att detta examensarbete var att undersöka vilka utmaningar och framgångsfaktorer organisationer bör känna till när de applicerar öppen innovation samt att undersöka och analysera de nyckelnätverk och nyckelroller som existerar i organisationer som applicerar öppen innovation. Resultatett erhölls genom kvalitativa och semistrukturerade intervjuer med: fem expertorganisationer inom öppen innovation (förstudien) och åtta företag som applicerar öppen innovation (fallstudien). Studien avgränsades till stora och etablerade företags samarbeten.

Resultaten visar ledningsengagemang och en öppen kultur är både utmaningar och framgångsfaktorer när öppen innovation appliceras. Ytterligare framgångsfaktorer är att hitta rätt partner, ha förtroende och transparens samt jobba mot "win-win". Organisationer har ett internt, externt och absorberande nätverk, där det externa nätverket får mest fokus och det interna lätt förbises. Det är i det absorberande nätverket där olika individer möts för att absorbera och utveckla potentiella idéer. Nyckelrollerna som behövs i det absorberande nätverket är bryggan, teamskaparen, supportern, ambassadören och utmanaren.

Place, publisher, year, edition, pages
2019. , p. 149
Series
TRITA-ITM-EX ; 2019:554
Keywords [en]
Open innovation, Challenges, Success factors, Networks, Behavioural roles
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:kth:diva-257785OAI: oai:DiVA.org:kth-257785DiVA, id: diva2:1348534
External cooperation
Wexxa Collaborative Business AB
Educational program
Master of Science in Engineering - Design and Product Realisation
Presentation
2019-08-16, 10:30 (English)
Supervisors
Examiners
Available from: 2019-11-12 Created: 2019-09-04 Last updated: 2019-11-12Bibliographically approved

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