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Adapting mHealth to Workflow - A Case Study in South Africa.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, Research group (Dept. of women´s and children´s health), Clinical Psychology in Healthcare.ORCID iD: 0000-0002-6839-3651
2019 (English)In: Context Sensitive Health Informatics: Sustainability in Dynamic Ecosystems, 2019, Vol. 265, p. 48-53Conference paper, Published paper (Refereed)
Abstract [en]

Community Health Workers (CHW) perform important healthcare and health promotion in many low and middle income countries. They are increasingly supported in their work by the use of mHealth. This study aims to explore how mHealth services can support the everyday work for CHWs when delivering home care in rural areas in South Africa. A single case study was performed, mapping CHWs workflow and investigating where and when CHW can be supported by mHealth services. Despite the very positive feedback from the CHWs and the fact that the studied mHealth solutions appears to support the majority of the important activities in the CHWs work process, the application is no longer in use. Financial and strategic decisions are behind the discontinuation of the project, further stressing the importance of taking all socio-technical dimensions into account when evaluating success or failure of implementation projects.

Place, publisher, year, edition, pages
2019. Vol. 265, p. 48-53
Series
Studies in Health Technology and Informatics ; 265
Keywords [en]
Community Health Workers, Socio-Technical Systems, mHealth
National Category
Other Medical Sciences not elsewhere specified
Research subject
Medical Informatics; Medical Informatics; Medical Informatics
Identifiers
URN: urn:nbn:se:uu:diva-392215DOI: 10.3233/SHTI190136PubMedID: 31431576ISBN: 978-1-64368-005-7 (electronic)OAI: oai:DiVA.org:uu-392215DiVA, id: diva2:1347349
Conference
Context Sensitive Health Informatics (CSHI), Lille, August 23-24, 2019.
Projects
MobEVAL
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2016-00623Available from: 2019-08-31 Created: 2019-08-31 Last updated: 2019-09-02Bibliographically approved

Open Access in DiVA

fulltext(601 kB)30 downloads
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Publisher's full textPubMedhttp://ebooks.iospress.nl/volumearticle/51900

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Ramukumba, Mokholelana MargaretHägglund, Maria
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CiteExportLink to record
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Language
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