Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Mapping Controversies with Social Media: The Case for Symmetry
Department of Sociology, Goldsmiths, University of London, New Cross, London, UK.
Linköping University, Department of Thematic Studies, Technology and Social Change. Linköping University, Faculty of Arts and Sciences. (Values)ORCID iD: 0000-0001-9622-9915
2015 (English)In: Social Media + Society, ISSN 2056-3051, E-ISSN 2056-3051, Vol. 1, p. 1-17Article in journal (Refereed) Published
Abstract [en]

This article assesses the usefulness for social media research of controversy analysis, an approach developed in Science and Technology Studies (STS) and related fields. We propose that this approach can help to address an important methodological problem in social media research, namely, the tension between social media as resource for social research and as an empirical object in its own right. Initially developed for analyzing interactions between science, technology, and society, controversy analysis has in recent decades been implemented digitally to study public debates and issues dynamics online. A key feature of controversy analysis as a digital method, we argue, is that it enables a symmetrical approach to the study of media-technological dynamics and issue dynamics. It allows us to pay equal attention to the ways in which a digital platform like Twitter mediates public issues, and to how controversies mediate “social media” as an object of public attention. To sketch the contours of such a symmetrical approach, the article discusses examples from a recent social media research project in which we mapped issues of “privacy” and “surveillance” in the wake of the National Security Agency (NSA) data leak by Edward Snowden in June 2013. Through a discussion of social media research practice, we then outline a symmetrical approach to analyzing controversy with social media. We conclude that the digital implementation of such an approach requires further exchanges between social media researchers and controversy analysts.

Place, publisher, year, edition, pages
Sage Publications, 2015. Vol. 1, p. 1-17
National Category
Media Studies
Identifiers
URN: urn:nbn:se:liu:diva-159844DOI: 10.1177/2056305115604176ISI: 000443451100009Scopus ID: 2-s2.0-85016234551OAI: oai:DiVA.org:liu-159844DiVA, id: diva2:1345488
Available from: 2019-08-25 Created: 2019-08-25 Last updated: 2019-08-27Bibliographically approved

Open Access in DiVA

Mapping Controversies with Social Media: The Case for Symmetry(1811 kB)95 downloads
File information
File name FULLTEXT02.pdfFile size 1811 kBChecksum SHA-512
ec21974c340c764465c0fe578dd57e22dea284395e71b72b7964e6f538f19873eb04500ba8f57e0573e35b045125c8c38e5da65b2073c2957d09ce822449c5bc
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Moats, David
By organisation
Technology and Social ChangeFaculty of Arts and Sciences
In the same journal
Social Media + Society
Media Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 95 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 109 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf