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Increasing the robustness of a service in a complex information flow
Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In complex information flows where a lot of varied data is transmitted through many companies and divisions, incidents will occur. When Visma Spcs had an incident where invoices sent from Visma to Visma's customers were duplicated and the service meant to receive the transactions did not handle the duplicates properly. They decided that the receiver service was to be upgraded to prevent this incident from happening again, as well as fixing some other issues the service had had. Incidents like this one must be investigated and a solution must be implemented to decrease the likelihood that similar incidents will happen again. In this report, the reader will see examples on how this can be handled and the benefits of tackling technical debt, along with how much more complicated the solutions might get if the service is not allowed to be taken offline.

Place, publisher, year, edition, pages
2019. , p. 50
Keywords [en]
Technical debt, incident handling, developer morale, cloud service, Zero Downtime Deployment
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:lnu:diva-88118OAI: oai:DiVA.org:lnu-88118DiVA, id: diva2:1344245
External cooperation
Visma Spcs AB
Educational program
Computer Engineering Programme, 180 credits
Supervisors
Examiners
Available from: 2019-08-21 Created: 2019-08-20 Last updated: 2019-08-21Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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