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Usability evaluation of Beebyte’s website
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

For companies operating on the web, a high usability on their website are of outmost importance for customers to keep using their services. Over the years many usability principles and methods have been developed to help companies to achieve a high usability on their systems. This thesis aims to help Beebyte identify usability problems on their website, find out how users perceive its usability, and then come up with recommendations on how to improve it. To do this a heuristic evaluation and a user test were conducted. Each user test session was accompanied by a questionnaire and a post-test interview. The result presents several of usability problems found by the heuristic evaluation and the user tests, and a summary of the post-test interviews and questionnaires. The sources of the problems are then analysed, and recommendations are presented based on established usability principles, my own experience in the area and the test participants opinions from the post-test interviews. The questionnaire answers are discussed and analysed to get a better idea on how they rank the website from a usability perspective.

Place, publisher, year, edition, pages
2019. , p. 54
Keywords [en]
interaction design, UX, web design
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:kau:diva-74203Local ID: 847OAI: oai:DiVA.org:kau-74203DiVA, id: diva2:1340290
External cooperation
Beebyte
Subject / course
Information Systems
Educational program
Study Programme in Web and Multimedia (180 ECTS credits)
Examiners
Available from: 2019-08-14 Created: 2019-08-04 Last updated: 2019-08-14Bibliographically approved

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fulltext(3801 kB)12 downloads
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Type fulltextMimetype application/pdf

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Karlstad Business School (from 2013)
Information Systems, Social aspects

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf