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Digitalisering av universitet: En studie om organisatoriska hinder
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
2019 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesisAlternative title
Digitization of universities : A study of organizational obstacles (English)
Abstract [sv]

Bakgrund: Under de senaste åren har allt fler universitet infört fler digitala verktyg inom undervisningssammanhang och administration. Tidigare forskning har fokuserat mycket på vad det kan betyda för lärandet och hur det kan förbättra organisationen. Denna uppsats ämnar istället att bidra med förståelse för vilka hinder som kan göra digitaliseringen i ett universitet långsammare och mer svåruppnåelig.

Syfte: Syftet med uppsatsen är att bidra med förståelse för organisatoriska hinder vid digitalisering av universitet.

Genomförande: Uppsatsförfattarna har genom ett kvalitativt tillvägagångssätt genomfört sju intervjuer med personal på Linköpings universitet. Dessa personer har valts selektivt i kombination med lämplighetsurval. Under intervjuerna har organisatoriska hinder identifierats på tre olika nivåer: strategisk, taktisk och operativ nivå.

Slutsats: De huvudsakliga organisatoriska hinder som identifierats har exempelvis varit användarmotstånd, parallella styrdimensioner, lagen om offentlig upphandling och brist på “sense of urgency”. Uppsatsförfattarna kan också konstatera att användarmotståndet troligtvis kommer minskas i framtiden och att ett hinder som lagen om offentlig upphandling är svår att undvika för ett universitet.

Abstract [en]

Background: Like most organizations, universities have become more and more digitized in recent years. Prior research has mostly focused on what improvements digitization can lead to in educational and organizational contexts. The intent of this study is to contribute to a higher understanding of organizational obstacles which lead to slower and more complicated processes when digitizing universities.

Purpose: The purpose of this study is to contribute to a higher understanding of organizational obstacles when digitizing universities.

Completion: The authors have through a qualitative approach conducted seven interviews with employees at Linköping University. The interviewees have been selectively and suitably chosen for the study. During the interviews, several obstacles have been identified on three different organizational levels: strategic, tactical and operational

Conclusion: The main organizational obstacles that have been identified are for instance user resistance, parallel control dimensions, law of public procurement and lack of sense of urgency. The authors can also conclude that user resistance will most likely decrease in the future and that an obstacle like the law of public procurement is difficult for a university to avoid.

Place, publisher, year, edition, pages
2019. , p. 90
Keywords [en]
Digitization, organizational obstacles, strategy, tactics, operations, university
Keywords [sv]
Digitalisering, organisatoriska hinder, strategi, taktik, operation, universitet
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-159090ISRN: LIU-IEI-FIL-A--19/03083--SEOAI: oai:DiVA.org:liu-159090DiVA, id: diva2:1338875
Subject / course
Master Thesis in International Business and Economics Programme (Business Administration)
Supervisors
Examiners
Available from: 2019-09-17 Created: 2019-07-24 Last updated: 2019-09-17Bibliographically approved

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CiteExportLink to record
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Citation style
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