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Risker inom IT- och mjukvarubranschen: Studie kring upplevelser av risker inom projekt och hanteringen av riskerna.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
2019 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
Risks within the IT- and software business : A study about experiences of risks within projects and the management of the risks. (English)
Abstract [en]

Today, it is common to work with or within projects in most industries. One such business area is the IT and software industry. In this industry you work almost exclusively with projects. However, the industry is very risk-affected and a high number of projects are not completed. This is due to several different risk factors, such as inadequate communication, incompetence or lack of motivation. This study has researched the risks that project managers in the IT and software industry are experiencing and how the project managers proceed to manage these risks. The study was conducted through a qualitative interview study with a total of 8 project managers in this industry. The risks that they experience are prevalent risks related to the structure of the communication in the project, incompetence of the project managers, unmotivated project members and unclear objectives in the project. The handling of the communication risks meant that the project manager often worked out a strategy for communication with involved parties. The respondents did not reveal any specific method for managing risks associated with incompetence. Unmotivated project members were often handled by adaptation to the unmotivated party or through discussions with the specific person. Risks associated with unclear objectives were often handled by adaptation to the affected party or through overtime and more frequent communication within the project and with the customer.

Abstract [sv]

Idag är det vanligt att arbeta med projekt inom de flesta branscher.  Ett sådant verksamhetsområde är IT- och mjukvarubranschen. I denna bransch är projektarbeten centrala i arbetet. Dock är den branschen väldigt riskdrabbad och en hög grad av projekten slutförs ej. Detta beror på flera olika riskfaktorer, exempelvis bristfällig kommunikation, okunskap eller motivation. Denna studie har studerat vilka risker som projektledare inom IT- och mjukvarubranschen upplever är förekommande och hur projektledarna går tillväga i syfte att hantera dessa risker. Studien har genomförts genom en kvalitativ intervjustudie med totalt 8 projektledare som är verksamma inom denna bransch. De risker som de upplever är förekommande är framförallt risker relaterade till formgivningen av kommunikationen i projektet, okunskap hos projektledare, omotiverade projektmedlemmar och otydliga målsättningar i projektet. Hanteringen av kommunikationsriskerna innebar att projektledaren ofta arbetade fram en strategi för kommunikation tillsammans med berörda parter. Någon specifik metod för hantering av risker som är kopplade till okunskap framgick inte av respondenterna. Omotiverade projektmedlemmar hanterades ofta genom anpassning till den omotiverade parten eller genom samtal med berörd part. Risker som var kopplade till otydliga målsättningar hanterades ofta genom anpassning till berörd part eller genom fler arbetade timmar och mer frekvent kommunikation inom projektet eller med kunden.

Place, publisher, year, edition, pages
2019. , p. 44
Keywords [en]
Risk management, risks, IT and software business, project
Keywords [sv]
Riskhantering, risker, IT- och mjukvarubranschen, projekt
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:kau:diva-73586OAI: oai:DiVA.org:kau-73586DiVA, id: diva2:1337295
Subject / course
Project Leadership
Educational program
Master's Degree Programme (one year) in Project Management, 60 hp
Supervisors
Examiners
Available from: 2019-09-30 Created: 2019-07-12 Last updated: 2019-09-30Bibliographically approved

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CiteExportLink to record
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Citation style
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