Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Sensemaking Operational Risk Manager: a qualitative study on how to become successful as an operational risk manager in the Swedish financial sector.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2019 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This research sheds light on the nature of the role of the operational risk controller in the financial services industry. The focus is on understanding how operational risk controllers interact with different layers of the organisation and become influential with the business lines and senior management. Nine semi-structured interviews were conducted with operational risk controllers, and it was found that their work is becoming increasingly focused on managing people with a view to creating mutual understanding. To achieve this, operational risk controllers should work more as independent facilitators in their interactions with the first line and senior management, as engaged toolmakers when adapting and reconfiguring tools, and as non-financial risk controllers when attempting to enable business leaders to understand the magnitude of operational risks.

Place, publisher, year, edition, pages
2019. , p. 46
Keywords [en]
Incident Reporting, Enterprise Risk Management, Operational Risk Management, IT-Risk, Reputational Risk, Risk Appetite, Risk Culture
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-388955OAI: oai:DiVA.org:uu-388955DiVA, id: diva2:1336042
Educational program
Master Programme in Business and Management
Supervisors
Examiners
Available from: 2019-08-21 Created: 2019-07-08 Last updated: 2019-08-21Bibliographically approved

Open Access in DiVA

fulltext(493 kB)8 downloads
File information
File name FULLTEXT01.pdfFile size 493 kBChecksum SHA-512
d9e5c441b1a66ecf77b5f736d6d78cdf96cdfe5d6e8efaf4aaab616e06343bedf9d3618b9189c1f5aae58ac2e1d0ebf6fe1f7aca50c845234edf220144206d13
Type fulltextMimetype application/pdf

By organisation
Department of Business Studies
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 8 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 32 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf