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Undersökning av skillnader och likheter i användarvänlighetsproblem/styrkor för användargränssnitt av populära esporter inom populära genrer
KTH, School of Electrical Engineering and Computer Science (EECS).
KTH, School of Electrical Engineering and Computer Science (EECS).
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Examining Differences and Similarities in Usability Problems/Strenghts in the User Interfaces of Popular Esports from Different Popular Genres (English)
Abstract [sv]

Det senaste decenniet har esporter växt förvånansvärt mycket i popularitet. Fenomenet esport har lett till utvecklingen av en hel uppsjö olika genrer, som alla har sina distinkta problem hos deras användarvänlighet i dess olika gränssnitt [22]. Den här studiens metod baseras på Nielsens tumregler för utvärdering av användarvänlighet i användargränssnitt, samt en kombination av både Turunen [5] och Quintans [2] uppsättning av frågor som även de är baserade på Nielsens tumregler, för att hitta vilka likheter och skillnader som finns i användarvänligheten hos tre olika spel som varje tillhör tre distinkta genrer, specifikt FPS (First Person Shooter), MOBA (Multiplayer Online Battle Arena) och RTS (Real-Time Strategy). De korresponderande spelen som undersöks är Counter Strike global offensive (CSGO), League of legends (LoL), respektive Starcraft II (SC2).

Undersökningens resultat visar bland annat att SC2, spelet som representerar RTS, hade flest problem i användarvänligheten medan LoL och CSGO hade betydligt färre problem. HUD:en (Heads-Up Display) var gränssnittet som stod ut mest för SC2 eftersom det antog flest antal problem. Detta resultat kan anses som logiskt när man ser till spelets popularitet jämfört med de övriga två, då de andra är mycket populärare sett till antal visningstimmar. Dock är genrerna RTS och MOBA mycket lika i sin utformning och man hade därför kunnat förvänta sig att LoL och SC2 skulle haft ett flertal likheter, vilket de inte hade. Studien visar generellt sett på en mångfald i skillnader hos deras problem och även en mångfald i styrkor.

Abstract [en]

In the last decade, esports has been continuously exceeding expectations in its popularity. The phenomenon of esports has led to the development of a whole lot of different genres, which all have their own distinct problems/strengths in the usability of their user interfaces [22]. Inspired by Nielsen’s heuristics for user interface inspection, as well as using a combined set of questions from Turunen [5] and Quintans [2] to evaluate the usability of a user interface, this study aims to see which similarities and differences there are in the usability of distinctly chosen user interfaces of three esport games from three different genres, specifically FPS (First Person Shooter), MOBA (Multiplayer Online Battle Arena) and RTS (Real-Time Strategy) corresponding to Counter Strike global offensive (CSGO), League of legends (LoL) and Starcraft II (SC2) respectively.

The result of the study shows many findings, one of the more amazing findings was that SC2, the game that represents the RTS genre, had the most usability problems in its user interfaces, whilst both CSGO and LoL had significantly fewer problems. The HUD (Heads-up display) was the interface that stood out the most for SC2 because it adopted the most problems. This result makes sense when looking at the popularity of the game compared to the others, but since the RTS and MOBA genres are partially alike, one could expect LoL to have similar problems, which it did not for the most part. The study also shows a lot of specific differences in usability problems between the various games. In addition, there were many similarities in usability strengths and very few specific similarities in usability problems between various games mentioned before.

Place, publisher, year, edition, pages
2019.
Series
TRITA-EECS-EX ; 2019:238
Keywords [sv]
Användarvänlighet; Esport; Användargränssnitt; HUD; Spelklient; Matchsökning; FPS; MOBA; RTS; Videospel;
National Category
Media Engineering
Identifiers
URN: urn:nbn:se:kth:diva-254781OAI: oai:DiVA.org:kth-254781DiVA, id: diva2:1335262
Subject / course
Media Technology
Supervisors
Examiners
Available from: 2019-07-08 Created: 2019-07-04 Last updated: 2019-07-08Bibliographically approved

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