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"Vem skriver vi för?": En kvalitativ studie om dokumentationsskyldighet inom försörjningsstöd
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
“Whom do we write for?” : A qualitative study of documentation within financial support (English)
Abstract [en]

During our time as substitute social secretaries within financial support we heard colleges that criticized the magnitude of documentation. This critique sparked our interest of documentations relation to client focused work. The aim of this study was to create an understanding regarding how the duty of documentations takes form in the work of social secretaries. We seek clarity in what purpose social secretaries pay documentation and what function it plays in their work. We met with six social secretaries involved with financial support and interviewed them, using semi structured interviews. The answers received showed an understanding of the importance of documentation but also that it is a time consuming task. Documentation within itself does not lead to anyone being self-contained regarding their financial situation, yet the results show that documentation make up over 60% and sometimes 80% of the worktime of social secretaries within financial support. The time spent on documentation was thought of as necessary to fulfill the task the social secretaries are handed. One of the interviewed secretaries expressed that this balance of work tasks shapes their work in a way that cannot be considered “social work”. The phenomenon is analysed using professionalism theory and “acting space” as a theoretical concept.

Place, publisher, year, edition, pages
2019. , p. 57
Keywords [sv]
Socialt arbete, Dokumentationsskyldighet, Ekonomiskt bistånd, Försörjningsstöd, Socialarbetare, New Public Management, Professionalism.
National Category
Social Work
Identifiers
URN: urn:nbn:se:lnu:diva-86167OAI: oai:DiVA.org:lnu-86167DiVA, id: diva2:1335056
Subject / course
Social Work
Educational program
Social Work Study Programme, 210 credits
Presentation
(Swedish)
Supervisors
Examiners
Available from: 2019-07-04 Created: 2019-07-03 Last updated: 2019-07-04Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf