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User Experience: Att konkretisera tillvägagångssättet med utgångspunkt från ett fallföretag
Linnaeus University, Faculty of Technology, Department of Informatics.
Linnaeus University, Faculty of Technology, Department of Informatics.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
User Experience : A methodology based on a case company (English)
Abstract [en]

There are many different details to consider for developers when creating a new product. Many believe that the functions is the most important. However the question about how the products User Experience should be handled gets more and more important. Because of that there are lots of tests before every launch to ensure that the product gets a better welcoming with the customers. The purpose with this study was to create a overview for how to create a better User Experience. We have created a guideline in this topical subject through creating a methodology to follow. This was done because of the difficulty to follow the current guidelines, and especially from those who really don´t know the subject. This study was based on previous research with a qualitative data collection method. We did our study from the eyes of a case business where we had interviews to get their opinions about User Experience and methodologies that already exists. The information that were used as method for the selection of informants because it was important for us that the informants knew what they were talking about. The purpose of the empirical data was to conclude which parts that were necessary to include in a methodology to get a more advanced User Experience but also why it is important. With this information we could give our version of a methodology to create a User Experience that fit in different projects. The results of the study contain the parts that we thought was important for creating a methodology that the developers could use. These were Design, UX-design, User Behavior, Usability and Human Computer Interaction that we later compiled to different phases in our methodology for User Experience. Furthermore when we concluded the phases for our methodology and these were Understanding where the developers shall create an understanding about what the user really wants. Research where you research what techniques that should be a part of a modern product. Sketch where you work from what the customer wants to get prototypes and test them to get their opinion. Design where you confirms which of the prototypes you will use in a completed design. Implementation where you create the product. The last phase is Evaluate where you do usability testings continuously to know that it is really working. 

Place, publisher, year, edition, pages
2019. , p. 39
Keywords [en]
User Experience, User Experience, use cases, users, informatics
Keywords [sv]
Användarfall, användare, informatik
National Category
Computer Systems
Identifiers
URN: urn:nbn:se:lnu:diva-86102OAI: oai:DiVA.org:lnu-86102DiVA, id: diva2:1333661
Educational program
Information Systems for Business Development Programme,180 credits
Supervisors
Examiners
Available from: 2019-08-01 Created: 2019-07-01 Last updated: 2019-08-07Bibliographically approved

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User Experience(499 kB)5 downloads
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CiteExportLink to record
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  • apa
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