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Prestationsmätning i en hybridorganisation: En fallstudie i ett kommunalägt företag
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Prestationsmätning utgör en betydande del när organisationer ska översätta sin strategi till praktiken. Tidigare forskning har identifierat svårigheter med utformning och uppföljning avprestationsmått vilka kan medföra bristfällig förankring mellan organisationens strategi och detsom mäts. Denna studie behandlar prestationsmätning i hybridorganisationer där existerandeforskning belyser att utmaningen med prestationsmätning i en sådan organisation är attbalansera de två logikerna, affärsmässighet och samhällsnytta. Studien syftar till att undersökavilka svårigheter som kan uppstå med prestationsmätning i en hybridorganisation och ämnartill att skapa en större förståelse för hur användningen av prestationsmätning går till och upplevsi en sådan organisation. Studien präglas av en deduktiv ansats och är av kvalitativ metod.Empirisk data har insamlats genom intervjuer med respondenter vilka är verksamma i ettkommunalägt företag. Studiens resultat tyder på att balansgången av de två logikerna inte ärkännbar i arbetet med prestationsmätning. Vidare indikerar resultatet att utformningen avprestationsmått upplevs svårare i jämförelse med uppföljningen av prestationsmått. Författarnaföreslår framtida forskning som behandlar prestationsmätning i en annan typ avhybridorganisation. Detta för att undersöka huruvida resultatet går i linje med denna studiensutfall.

Abstract [en]

Performance measurement is a significant part when organizations are translating their strategyinto practice. Previous research has identified difficulties with the design and monitoringprocess of performance measurements, which can lead to inadequate anchoring between theorganization's strategy and what is being measured. The study presented in this report focus onperformance measurement in hybrid organizations where existing research has presented thatthe challenge of performance measurement in hybrid organizations is to balance the two logics,financial profit and social benefits. The study aims to investigate the difficulties that may arisewith performance measurement in a hybrid organization and intends to create a greaterunderstanding of how performance measurement is utilized and how it is perceived in a hybridorganization. The study is characterized by a deductive approach and a qualitativemethodology. The empirical data has been collected through interviews with respondents whoare operating in a municipal-owned company. The results indicate that the balancing of the twologic is not noticeable in the work with performance measurement. Furthermore, the resultsindicate that the design is perceived to be more difficult in comparison with the monitoringprocess of performance measures. The authors suggest future research that investigateperformance measurement in another types of hybrid organizations, to determine whether theresult is in line with the outcome of this study.

Place, publisher, year, edition, pages
2019. , p. 34
Keywords [en]
Performance measure, performance measurement, issues, hybrid organizations, logics
Keywords [sv]
Prestationsmått, prestationsmätning, svårigheter, hybridorganisationer, logiker
National Category
Business Administration
Identifiers
URN: urn:nbn:se:ltu:diva-74869OAI: oai:DiVA.org:ltu-74869DiVA, id: diva2:1328750
Educational program
Business and Economics, bachelor's level
Supervisors
Examiners
Available from: 2019-06-24 Created: 2019-06-23 Last updated: 2019-06-24Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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