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Digital mognad i teori och praktik: en fallstudie
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Digital maturity is frequently discussed in organizations and research but is not always defined. There is also limited information about digital maturity in different industries. The purpose of this study was to compare a technical consulting firm's view of digital maturity compared to current research literature. The study consists of two parts: a literature study and a case study at Sweco civil in Sundsvall. The literature study showed that five factors are recurring: strategy, culture, technology, leadership and obstacles. This study confirms similarities with previous research findings regarding strategy, culture, barriers and technology described in similar ways at Sweco. The difference points to the fact that the company focuses more on technology and less on leadership than the literature does. In the literature, the factors are not always structured in a staircase that describes the relationship between levels. However, Sweco has a staircase that goes from standardization to integration and automation and finally transformation of business models. In all levels, the absence of leadership: goals, vision, and governance is an obstacle. To achieve standardization, the absence of a common industry standard was an obstacle and a negative attitude to new technology among employees. The middle level integration has barriers in the form of lack of coordination. The automation level experiences obstacles in the form of a lack of technical competence. The highest level of innovation has barriers in the form of lack of interest for innovation among employees, customers and partners. There is also a shortage of venture capital.

Abstract [sv]

Digital mognad diskuteras flitigt i organisationer och forskning men är inte alltid definierat. Det finns också begränsats med information kring digital mognad inom olika branscher. Syftet med denna undersökning var att jämföra ett teknikkonsultföretags syn på digital mognad jämfört med aktuell forskningslitteratur. Studien består av två delar: en litteraturstudie och en fallstudie hos Sweco civil i Sundsvall. Litteraturstudien visade att fem faktorer är återkommande: strategi, kultur, teknik, ledarskap och hinder. Denna studie bekräftar likheter med tidigare forskningsresultat gällande strategi, kultur, hinder och teknik som beskrivs på liknande sätt hos Sweco. Skillnaden pekar mot att företaget fokuserar mer på tekniken och mindre på ledarskap än vad litteraturen gör. I litteraturen är inte alltid faktorerna strukturerade i en trappa som beskriver relationen mellan nivåer. Sweco har dock en trappa som går från standardisering vidare till integration och automation och till sist transformation av affärsmodeller. I alla nivåer är frånvaro av ledarskap: mål, vision, och styrning ett hinder. För att nå standardisering var en avsaknad av en gemensam branschstandard ett hinder samt en negativ inställning till ny teknik hos anställda. Mellannivån integration har hinder i form av avsaknad av samordning. Automationsnivån upplever hinder i form av brist på teknisk kompetens. Den högsta nivån innovation har hinder i form av att intresse saknas för innovation hos anställda, kunder och partners. Det finns också brist på riskkapital.

Place, publisher, year, edition, pages
2019. , p. 44
Keywords [en]
Digital maturity, digital maturity factors, maturity model
Keywords [sv]
Digital maturity, digital maturity factors, maturity model, Digital mognad, digitala mognadsfaktorer, mognadsmodell
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:miun:diva-36330Local ID: IG-V19-G3-007OAI: oai:DiVA.org:miun-36330DiVA, id: diva2:1326314
Subject / course
Industrial Organization and Economy IE1
Educational program
Master of Science in Industrial Engineering and Management TINDA 300 higher education credits
Supervisors
Examiners
Available from: 2019-06-18 Created: 2019-06-18 Last updated: 2019-08-22Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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