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Optimering av personal- och lönesystemet Primula vid Språk- och litteraturcentrum vid Lunds universitet
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Optimization of the staff management system Primula at Centre for Language and Literature at Lund University (English)
Abstract [en]

The purpose of the thesis project has been to improve the use of personnel and administrative system at the Center of Languages and Literature (SOL) at Lund University. By using a combination of quantitative and qualitative methods, data has been identified and divided into the first three steps of the DMAIC methodology. Define phase highlights the requirements needed for work with the system. Measure phase and the used of process-based system model (PBSM) identified problem processes or resources for work improvement. The analysis phase highlighted the need for a process owner who can drive improvement work from within the organization with support from the management.

Process owner as improvement proposals means a systematic and strategic work at a higher organizational level that can support Center of Languages and Literature and other stakeholders. The process owner's role responds to the thesis project's goal which was to structure and simplify Primula's work; clarify roles and tasks and increase transparency in the system.

Abstract [sv]

Syftet med examensarbetet har varit att förbättra möjligheterna för de anställda att användadet personal- och administrativa systemet på SOL-centrum vid Lunds Universitet. Genom enkombination av kvantitativa och kvalitativa metoder har data identifierats och indelats enligtde tre första stegen inom DMAIC-metoden; Define-fasen synliggör de krav som finns för attjobba med systemet. Measure-fasen och tillämpningen av den processbaseradesystemmodellen identifierade problemprocesserna och resurser till förbättringsarbete. Analysfasenlyfte behovet av en processägare som kan driva förbättringsarbete inifrån organisationenmed stöd från ledningen.

Processägare som förbättringsförslag innebär ett systematisk och strategiskt arbete på enhögre organisatorisk nivå som kan stödja SOL-centrum och andra intressenter.Processägarens roll svarar på examensarbetets mål, som var att strukturera och förenkla arbetei Primula, tydliggöra roller och arbetsuppgifter samt öka transparensen i systemet.

Place, publisher, year, edition, pages
2019. , p. 29
Series
TVE-LKF ; 19 013
Keywords [en]
customer, management, process owner, requirement, work improvement
Keywords [sv]
förbättringsarbete, kund, krav, management, processägare
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:uu:diva-385882OAI: oai:DiVA.org:uu-385882DiVA, id: diva2:1326231
Educational program
Bachelor Programme in Leadership - Quality Management - Improvement
Presentation
2019-05-28, Södra Sandby, 21:35 (Swedish)
Supervisors
Examiners
Available from: 2019-06-19 Created: 2019-06-17 Last updated: 2019-06-19Bibliographically approved

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CiteExportLink to record
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