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Engagerat ledarskap för att skapa förutsättningar för allas delaktighet: Utgångspunkter i kvalitetsarbetet
2019 (Swedish)Doctoral thesis, monograph (Other academic)
Abstract [en]

According to increased demands on continuous improvements for organizations, they choose different strategies for improvements such as the use of systematic quality systems to structure the progresses in the business. However, studies have shown that improvement projects often fail due to the leadership and commitment within the organization. Research points out weak or missing techniques and tools connected to committed leadership and let everybody be committed, two important principles in systematic quality systems like Total Quality Management, in Sweden mentioned as the cornerstone model.

Based on six different studies, this doctoral thesis deepens the knowledge about managers’ prerequisites to use leadership, which can enable commitment to an organization’s quality work in a Swedish context. First, five smaller studies were conducted, mainly focused on diversity, inclusion, and leadership in different kinds of organizations. The results from these five studies created a foundation for the sixth and main study, a case study within an organization dealing with Fast-Moving Consumer Goods. The case study included observations, both non-participation and participation, interviews with CEO, the management group, employees, but included also group measurement and document studies during a year with follow-up interviews.

In conclusion, the doctoral thesis results have contributed to the development of techniques and tools connected to how a committed leadership can give prerequisites to let everybody be committed. The results have also given the possibility to complement the model Principles-Practices-Tools (PAV) with additional principles, concrete techniques and tools

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2019. , p. 213
Series
Uppsala Dissertations from the Faculty of Science and Technology, ISSN 1104-2516 ; 138
Keywords [en]
Commitment, Committed leadership, Communication, Diversity, Engagement, Responsibility, Storytelling, Techniques, Tools, TQM
National Category
Engineering and Technology Other Engineering and Technologies not elsewhere specified
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
URN: urn:nbn:se:uu:diva-385742ISBN: 978-91-513-0688-9 (print)OAI: oai:DiVA.org:uu-385742DiVA, id: diva2:1325599
Public defence
2019-09-13, Room E22, Campus Gotland, Cramérgatan 3, Visby, 13:00 (Swedish)
Opponent
Supervisors
Available from: 2019-08-22 Created: 2019-06-16 Last updated: 2019-08-23Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf