Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Samordnad varudistribution: En fallstudie på förbrukningsmaterial till vården i Region Östergötland
Linköping University, Department of Management and Engineering, Logistics & Quality Management.
Linköping University, Department of Management and Engineering, Logistics & Quality Management.
2019 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Coordinated Freight Distribution : A case study of consumable goods to the health care system in Region Östergötland (English)
Abstract [en]

Region Östergötland are responsible for deliveries of consumable goods to hospitals, health centres, public dental clinics and other customers in Östergötland county. Today, this is done through two different material flows. These are the inner and the outer material flows. Deliveries from the inner material flow pass through a central warehouse located in Norrköping, before they are delivered to customers, whereas deliveries in the outer material flow are delivered straight from an external supplier to the customer. Today, Region Östergötland wants to gain a better control over the material flow of consumable goods. They also want to investigate how a more coordinated freight distribution, and therefore a greater inner material flow, would affect their own business, seen from a holistic perspective.  The purpose of this study was to investigate how the handling of goods, the delivery service and the total cost of ownership would be affected by a more coordinated freight distribution of consumable goods to the health care system within Region Östergötland. This to provide a basis for future decision making regarding the material flow of consumable goods.

The conclusions drawn are mainly based on the empirical studies that were carried out during the study. The empirical studies were collected in various ways and were of qualitative, as well as quantitative, nature. Interviews were conducted with employees from Region Östergötland as well as with employees from some contracted companies. Delivery protocols, as well as surveys, were handed out to and answered by customers in the health care system. Data from Region Östergötland’s enterprise resource planning systems, as well as contracts, were also examined. The reports frame of reference, mainly based on literature studies, have also been an important part in the analysis that was executed.

In general, it can be concluded that it is difficult to draw any conclusions about how handling of goods, delivery service and total cost of ownership would be affected by the implementation of a more coordinated freight distribution. Regarding the handling of goods, it is believed that the time spent handling goods will be reduced and that the amount of storage needed will increase, within the boundaries of the studied system. Since the information regarding delivery service in the outer flow is very limited, it is hard to draw any conclusions regarding the potential future changes to the delivery service with a greater inner flow.  The results of the total cost of ownership analysis indicates decreased costs. However, the different elements of the model cannot be compared to one another, and since the model is based on qualitative reasoning and empirical studies collected during the course of two weeks, the results must be viewed with caution.

In conclusion, the study indicates that a more coordinated freight distribution could be a good idea. However, this should be investigated further, and data should be collected during a longer period of time. Furthermore, tangible plans for what a more coordinated freight distribution would look like in Region Östergötland, should be designed.

Abstract [sv]

Region Östergötland ansvarar för leveranser av förbrukningsmaterial till sjukhus, vårdcentraler, folktandvårdskliniker och övriga kunder i regionen. Detta sker i nuläget genom två olika material-flöden, det inre respektive det yttre flödet. Leveranser från det inre flödet levereras till kund via det centrallager som ligger i Norrköping medan leveranser i det yttre flödet går direkt från extern leverantör till kund. Regionen vill idag få en bättre kontroll över flödet av förbrukningsmaterial och vill undersöka hur en mer samordnad varudistribution, och därmed ett ökat inre flöde, skulle påverka verksamheten sett ur ett helhetsperspektiv.  Syftet med detta arbete var således att studera hur hantering, leveransservice och totalkostnad skulle komma att påverkas vid införandet av en mer samordnad varudistribution av förbrukningsmaterial till vården i Region Östergötland. Detta för att ge beslutsunderlag för framtida beslut om materialförsörjningen inom regionen.

De slutsatser som dragits bygger till stor del på den empiri som samlats in under arbetets gång. Empirin har samlats in på flera olika sätt och har varit både kvalitativ och kvantitativ. Intervjuer har genomförts med regionens anställda likväl som med anställda på några av de företag regionen har skrivna avtal med. Vidare så har både leveransprotokoll och enkäter skickats ut till regionens kunder och data från regionens affärssystem och nuvarande avtal har granskats. Rapportens referensram, till stor del baserad på litteraturstudier, har även den varit en viktig del i den analys som genomförts.

Generellt kan det konstateras att det är svårt att dra slutsatser kring hur hantering, leveransservice och totalkostnad kommer att påverkas av en i större grad samordnad varudistribution. Hanterings-mässigt tros tid kunna sparas in sett ur ett helhetsperspektiv medan mer utrymme troligtvis kommer att krävas. Då informationen kring leveransservicen i det yttre flödet är väldigt knapphändig är det svårt att dra slutsatser kring hur leveransservicen ut till kund skulle påverkas av en potentiell förändring. Sett till genomförd totalkostnadsanalys indikeras minskade kostnader, men då de olika totalkostnadselementen är svåra att jämföra med varandra och då resultaten till stor del bygger på kvalitativa resonemang och empiri insamlad under två veckor bör resultaten beaktas med försiktighet. Sammanfattningsvis tyder studien på att en mer samordnad varudistribution skulle kunna vara en god idé. Detta bör dock undersökas närmre och data samlas in under en längre tidsperiod. Vidare bör konkreta planer utformas för hur en samordnad varudistribution skulle se ut i regionen.

Place, publisher, year, edition, pages
2019. , p. 108
Keywords [sv]
Samordnad varudistribution, coordinated freight distribution, Region Östergötland
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:liu:diva-157316ISRN: LIU-IEI-TEK-A--19/03365--SEOAI: oai:DiVA.org:liu-157316DiVA, id: diva2:1320807
External cooperation
Region Östergötland
Subject / course
Logistics Management
Presentation
2019-06-03, Palmberget, Linköping, 15:50 (Swedish)
Supervisors
Examiners
Available from: 2019-06-28 Created: 2019-06-05 Last updated: 2019-06-28Bibliographically approved

Open Access in DiVA

fulltext(2413 kB)19 downloads
File information
File name FULLTEXT01.pdfFile size 2413 kBChecksum SHA-512
3dc8257f0ceb26940858bc995e1a6050bf6f75d2dc8f3174bea970d9f87fd73ab5928e9c21e5e0316009f0007d78ed9ae708ad0659511a54b3736a5a3fb66dea
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Robertsson, TovaSjögren, David
By organisation
Logistics & Quality Management
Transport Systems and Logistics

Search outside of DiVA

GoogleGoogle Scholar
Total: 19 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 63 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf