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A clients’ perspective on external management consulting
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
2019 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Purpose: This paper aims to explore if organizational affiliation as a private and public organization influences the motives behind utilizing management consulting. Our topic, management consulting, has been widely discussed both in academic and non-academic settings and the client perspective in management consulting have to some extent received academic attention. We found it interesting to explore the client perspective through a lens about the effect organizational affiliation has on organization's motives on utilizing management consulting. Methodology: This study has a qualitative research method with an inductive research approach. Our data collection was conducted through interviews with participants from both the public and the private sector that was involved in purchasing management consultants in their organizations. We analyzed our empirical material with a qualitative content analysis that help us code and develop categories in our material. Findings: The findings in our study implicates that motives behind utilizing management consultants differ between public and private sector in how they perceive management consulting and what their expectations on the consultant are. Through our empirical material and data analysis we have been able to detect differences in how the private and public sector perceives management consulting and influencing factors, which in turn affects the motives for purchasing management consulting services in the organization.

Place, publisher, year, edition, pages
2019. , p. 77
Keywords [en]
Management Consulting, Client perspective, Motives behind utilizing management consulting, Consulting services.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:lnu:diva-84459OAI: oai:DiVA.org:lnu-84459DiVA, id: diva2:1319369
Subject / course
Business Administration - Organization Leadership
Educational program
Leadership and Management in International Context, Master Programme, 60 credits
Supervisors
Examiners
Available from: 2019-06-10 Created: 2019-05-31 Last updated: 2019-06-10Bibliographically approved

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A clients perspective(716 kB)23 downloads
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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