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The Trade-off between Interaction Time and Social Facilitation with Collaborative Social Robots
KTH, School of Electrical Engineering and Computer Science (EECS), Speech, Music and Hearing, TMH.ORCID iD: 0000-0002-8874-6629
KTH, School of Electrical Engineering and Computer Science (EECS), Speech, Music and Hearing, TMH.
KTH, School of Electrical Engineering and Computer Science (EECS), Speech, Music and Hearing, TMH.ORCID iD: 0000-0002-0397-6442
2019 (English)In: The Challenges of Working on Social Robots that Collaborate with People, 2019Conference paper, Published paper (Refereed)
Abstract [en]

The adoption of social robots and conversational agents is growing at a rapid pace. These agents, however, are still not optimised to simulate key social aspects of situated human conversational environments. Humans are intellectually biased towards social activity when facing more anthropomorphic agents or when presented with subtle social cues. In this paper, we discuss the effects of simulating anthropomorphism and non-verbal social behaviour in social robots and its implications for human-robot collaborative guided tasks. Our results indicate that it is not always favourable for agents to be anthropomorphised or to communicate with nonverbal behaviour. We found a clear trade-off between interaction time and social facilitation when controlling for anthropomorphism and social behaviour.

Place, publisher, year, edition, pages
2019.
Keywords [en]
social robots, smart speakers
National Category
Human Computer Interaction
Research subject
Human-computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-251651OAI: oai:DiVA.org:kth-251651DiVA, id: diva2:1316286
Conference
The ACM CHI Conference on Human Factors in Computing Systems, May 4-9, Glasgow, UK
Available from: 2019-05-16 Created: 2019-05-16 Last updated: 2019-05-17Bibliographically approved

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Kontogiorgos, DimosthenisAbelho Pereira, André TiagoGustafson, Joakim
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CiteExportLink to record
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Citation style
  • apa
  • ieee
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